1803ICT - An Information System for Stakeholders of Sheldon College - Report Writing Assessment Answer

Assessment Task:

In this assignment you are required to play the role of a trainee business analyst working on an information system solution for an organisation called Sheldon College https://www.sheldoncollege.com/ is a private, co-educational school located in Brisbane’s Bayside. You work for an IT consultancy firm called Information Systems Wizards and have been called by Sheldon College to contribute to the quality of their information systems. 
. is a very large state government-run school with more than 3000 students from prep through to year 12. You work for an IT consultancy firm called Information Systems Wizards and have been called by Sheldon College to contribute to the quality of their information systems. 

Assignment Questions and Deliverables: 
This assignment has 3 parts. In part 1, you will analyse the overall business of Sheldon College by answering a number of questions. In part 2, you will identify an existing human activity system within the organisation needing improvement and answer a series of questions in relation to that system. In part 3, you will suggest a new information system for a specific purpose supporting the HAS in part 2 that will help the organisation perform better and answer a series of questions with regards to that information system. In part 4, you will synthesise the outcomes of parts 1, 2 & 3 into a report containing a series of recommendations to the organisation’s management. 
Part 1) An overall analysis of the business of Sheldon College. 
In this part of the assignment, you will analyse the overall business of the organisation by addressing the following requirements: 
a) Provide information about the organisation and locate relevant information about its strategy, how it competes in the market place, and its operations.
b) Describe the organisational form of the organisation using Mintzberg’s classification.
c) Present the value chain of the organisation using Porter’s Value Chain Model. List and describe the primary and support activities of the organisation.
d) Analyse the competitive strategy of the organisation using Porter’s competitive forces model. For each of the five forces, explain if that force is low, medium, or high, and explain why? 
Part 2) Analysing an existing human activity system that is problematic.
In this part of the assignment, you will identify aspects of an existing human activity system within the organisation which is problematic and answer the questions below: 
a) Identify an existing human activity system supporting the organisation which is identified by some stakeholders as being problematic and suffering from issues (problems). Also, list the stakeholders of this human activity system and define their roles.
b) Draw a rich picture showing the issues and the concerns of the stakeholders you have identified.
c) Draw a process model using the BPMN notation for the process of the existing human activity system you have identified.
d) Use the DeLone-McLean Model of Information System Success to describe the areas in which the existing human activity system is not successful.
e) Describe measures of success (efficiency, efficacy, and effectiveness) for the existing human activity system identified, and explain using success measures where the HAS falls short. 
Part 3) Suggesting a new Information System support the HAS in part 2.
In this part of the assignment, you will suggest a new information system for a specific purpose which can help the organisation overcome those issues identified in part 2, and perform better. This must be a new or modified information system. Answer the following questions with regards to the new information system: 
a) Identify a new information system which can clearly add value to the business of the organisation (is it a primary or secondary activity according to Porter’s value model). Also, list the likely stakeholders of this new information system and define their roles.
b) Describe the data and information that the new system involves, explain the types of knowledge that the new information system can create, and describe how it can inform decision- making.
c) Draw a process model using the BPMN notation for the new information system you have identified.
d) Classify the new information system within the organisation as either: front-end, back-end, customer-facing, or supplier-facing; and explain why.
e) Describe dimensions of the impact of your proposed new information system within the organisation for all stakeholders; identify intended and positive effects (and possible negative 
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effects) and describe the proposed impact of the new system on the organisation, groups, and individuals.
f) Describe measures of success (efficiency, efficacy, and effectiveness) for the proposed new information system. 

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