200865: Managing Operations - Introduction To Operations Management - Report Writing Assignment Help

Assignment Task:

Examples of specified organisations mentioned in questions 2,3 and 4 are :  

Flower shop, dentist practice, furniture manufacturer, transport company, computer manufacturer, airlines, bicycle manufacturer, call centre, mobile telephone provider and distribution centre. 

Please Note: When I have written questions of the exam paper I have already selected the specified organisation for you from the list above. You will not choose your own.

1. There are main dimensions to compare manufacturing and service organizations such as:

• degree of customer contact,
• labour content of the jobs, 
• uniformity of input, 
• measurement of productivity, 
• quality assurance and inventory.  

You will be asked to discuss the differences between managing operations for a manufacturing and for a service organisation based on your own selection of three dimensions (The type of manufacturing and service company for this question is not in the list of companies above).

2. Difference between appraisal and prevention costs for a specified service organisation.

 It will be beneficial to focus on nature of quality costs.                                                             

3. Capacity measures, three examples (what is the unit of measuring capacity) for a specified manufacturing and service organisation. 

4. Consequences of poor management of an operation area such as quality, inventory, process selection and management, supply chain, capacity, product design and service design etc.  for a specified service or manufacturing  organisation

5. Reflection on one of the case study of your own selection that has been discussed in the tutorials. 

6. Operations strategies are named as:

• low cost, 
• short processing time, 
• on-time delivery, 
• high-performance design and/or high-quality processing, 
• consistent quality, 
• innovation, 
• flexibility, 
• volume, 
• superior customer service and 
• convenience. 

The question will focus on the impact of the effective/non-effective management of one of the operations function areas on your own selection of two operations strategies

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