32507B/02: The Community Services Sector - Case Manager at CareShore - Arts and Humanities Assignment Help

Assignment Task:

1. Background/Overview

Leaders in the Community Services sector have a responsibility to foster diversity within the workplace. Research and analysis of diversity data is an important skill to use when developing workplace diversity strategies that support inclusiveness.  The ability to develop contingencies to address weaknesses or negative impacts of strategies is also a required skill.

2. Brief

In this assessment, you will investigate how to promote workplace diversity and develop communication strategies to support this for the not-for-profit organisation, CareShore (as described in the activity scenario). 

You will demonstrate this knowledge by:

• researching and gathering qualitative and quantitative data

• analysing that data to develop workplace diversity and communication strategies

• considering potential barriers and possible solutions to those barriers

• discussing the potential benefits of diversity to CareShore’s workplace objectives

• demonstrating the positive and negative impacts of diversity practices for self and others.

Some of the questions in this assessment have multiple parts to the them, so please make sure you answer all the parts and pay attention to the numbers of examples required (where indicated) and the required word counts (where provided).

Scenario

You are working as a Case Manager at CareShore, a not-for-profit organisation delivering various programs to a diverse community involving case work and group activities. Your Community Services Manager mentions how CareShore has grown considerably in the last few years and that, in the last few months, new staff have been employed from a variety of diverse backgrounds. Due to considerable growth, CareShore has assessed the need for reframing their organisational communication procedures and protocols to meet local community needs. 

One of the key challenges for CareShore is to ensure that their communication strategic plan reflects the diversity of their staff and community. Your Community Services Manager has requested you to temporarily join the administration team to analyse and review the current communication strategies to develop and implement a communication plan that addresses diversity. 

Your tasks will be: 

1. Research your own community to identify the most common ethnic groups within your area. 

2. Determine the communication needs of the diverse community and staff.

3. Determine organisational strategic plans to communicate with diverse clients and staff.

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