A Social Network Map is a Tool that Helps to Visualize Relationships - Essay Writing - Nursing Assignment Help

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A social network map is a tool that helps to visualize relationships and collaboration among individuals. Its analysis helps to evaluate collaboration and the impact on patient outcomes (Chambers, Wilson, Thompson, & Harden, 2012).  My social network represents the people that I interact with and have interrelationships daily at work. This network represents my part-time job in a clinic in southern California, where I work as a Family nurse practitioner. I used a two-day sample of my contacts to create a social network map. Typically, I interact face to face, over the phone, via clinic instant messaging application known as jabber, and email with the following people; patients, chief medical director, lead physician, clinic manager, medical doctors (MDs),  physician assistants (PAs), additional nurse practitioners (NPs), front and back-office medical assistants (MA), front office clerks, phlebotomists, social worker, community connectors, behavioral therapist,  referral coordinator, coders, and outside pharmacies.

Sociogram Creation and Explanation

Social network mapping is broadly used among a variety of organizations but is most regularly utilized to enhance the efficacy and proficiency of the decision-making process (Chambers, Wilson, Thompson, & Harden, 2012).  The social network map (Figure 1.) mapped out the nodes and links that connect them. A node is a single point in the network that represents individuals or groups, while the links signify the interactions that connect the nodes. The links (lines/arrows) can be thick, thin, or dotted in order to depict the type of relationship (Schiffer & Hauck, 2010).  Overall, I interact with about 15 individuals, in addition to the numerous patients seen daily. These individuals are represented by the color-coded nodes. I represent the central node labeled (ME) in the network. The administrative team is represented by red rectangular nodes, the providers are represented by green oval nodes, the support staff is represented by blue rectangular nodes, patients are represented by a yellow rectangular node, and external resources such as the outside pharmacy is represented by a purple node. Thick bidirectional arrow links indicate face to face, email, jabber, and phone interactions with individuals that I have a close relationship with, such as patients, MDs, PAs, NPs, the lead physician, the clinic manager, and front office MA. Thin bidirectional arrow links indicate email, jabber, and phone interactions with individuals such as back-office MAs, front office clerks, phlebotomists, social worker, behavioral therapist, referral coordinator, coders, and outside pharmacies.  The blue dotted arrows illustrate direct interactions among individuals within the network but are mostly unrelated to me, such as between the other providers, patients, and the support staff.

Clinic operation starts at 0800am with a15 minutes morning hurdle that involves the entire clinic staff with the exclusion of the chief medical officer whose office is located in the corporate building. Follows immediately, is another 10-minute team hurdle where each provider meets with the assigned front office MA to go over the day’s patient schedule. My entire 8-hour shift is mostly spent seeing patients and interacting with family members as well. I directly interact with the lead physician daily; any clinical questions are directed at him. I directly interact with the other providers; MDs, NPs, and PAs to discuss best practices, and sometimes, they serve as additional resources. I interact with the clinic manager for time-off approval; this individual also prepares providers’ schedules and oversees the day to day clinic operation. A thin unidirectional arrow represents my interaction with the chief medical director, and it is limited to emails from him regarding the state of the clinic.

 

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