Account Ticketing System Report Writing - Accounting and Finance Assignment Help

Assignment Task:

Task:

Introduction

This is the first of two assignments. Assignment #2 builds upon and extends Assignment #1. Each assignment is broken down into critical deadlines called milestones. Implementing projects using milestones will help you stay on target with respect to timelines and balancing out the workload. By the end of assignment #2 (milestone #4), you will have created a basic ticketing system. Think of this as a tracking system for customer reported problems. When a customer has a problem they will phone or email for support. The person handling the support request will create a ticket for the request that contains the details of the problem and the customer contact information so that the customer can be notified when there is a solution. The application will be incrementally built (adding more functionality and components) with each assignment milestone. Assignment #1 milestones 1-2 are focused on providing helper functions that will aid you the development of the overall solution in future milestones. These functions will streamline your logic and simplify the overall readability and maintainability of your program by providing you with established routines that have been thoroughly tested for reliability and eliminate unnecessary code redundancy.

Preparation

Download or clone the Assignment 1 (A1) from https://github.com/Seneca-144100/IPC-Project In the directory: A1/MS1 you will find the Visual Studio project files ready to load. Open the project (a1ms1.vcxproj) in Visual Studio. Note: the project will contain only one source code file which is the main tester “a1ms1.c”.

Milestone – 1 

Milestone – 1 does not require a submission and does not have a specific deadline, however, you should target to have this part completed no later than March 5th to ensure you leave enough time to complete Milestone – 2 which must be submitted and is due March 12th . Milestone-1 includes a unit tester (a1ms1.c). A unit tester is a program which invokes your functions, passing them known parameter values. It then compares the results returned by your functions with the correct results to determine if your functions are working correctly.

Development Suggestions

You will be developing several functions for this milestone. The unit tester in the file “a1ms1.c” assumes these functions have been created and, until they exist, the program will not compile.

Strategy – 1 You can comment out the lines of code in the “a1ms1.c” file where you have not yet created and defined the referenced function. You can locate these lines in the function definitions (after the main function) and for every test function, locate the line that calls the function you have not yet developed and simply comment the line out until you are ready to test it.

Strategy – 2 You can create “empty function shells” to satisfy the existence of the functions but give them no logic until you are ready to program them. These empty functions are often called stubs. Review the specifications below and identify every function you need to develop. Create the necessary function prototypes (placed in the .h header file) and create the matching function definitions (placed in the .c source file), only with empty code blocks (don’t code anything). In cases where the function MUST return a value, hardcode (temporarily until you code the function later) a return value so your application can compile

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