AERO2053: Human Factors 2 Report writing - Management Assignment Help

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Overview

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Report Title - Addressing operational Human Factors issues

During a safety data review meeting, Flight Operations managers identify that there have been several occurrences over the last 12 months where Cabin Crew have not passed on adequate information about safety concerns or disruptive events in the cabin until after the aircraft had landed. Additionally, Emergency Procedures Instructors have reported hearing anecdotes from Cabin Crew about the Captain getting annoyed when contacted about a safety issue, if it wakes them up in crew rest.

After reviewing the evidence, Flight Operations management determine that there has been some negative drift in Flight Crew / Cabin Crew coordination and interaction over the last 12-24 months. They ask you to put together a strategy document outlining how they could maintain or improve the effectiveness of the Flight Crew/ Cabin Crew relationship, and reinforce trust between the groups.

Consider at least 3 strategies, reflecting several levels of the ‘Hierarchy of Control’ methodology, to address both systemic issues and individual behaviours. Explain why each strategy will improve the relationship, and consider operational costs and benefits impacts of the strategies.

The most important aspect of this assignment is for you to demonstrate an understanding of human factors and its “real world” application. Evidence must be given for any statements or claims made in support of your argument(s). This written assignment must be the student’s own original work. References and quotations must be acknowledged in the conventional manner using the APA Referencing System.

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