Airlines: On Time Performance- Airline Marketing & Management- Report Writing Assignment

Internal Code: TV80

Report Writing Assignment:

Task: 1. Discuss airline punctuality from both the airline and passenger perspective. How do airlines manage their operations to achieve on-time operations (OTP)? Consider whether airline OTP in Australia is at a satisfactory level for either airlines or for passengers? How does OTP in Australia compare with USA or Europe? What impact does consumer compensation for delays have on airline performance