Highlights
Part 1: Identification of communication challenges
In this section you need to isolate and explain the challenges that the case presents for maintaining relationships with all stakeholders affected by the situation described. Consideration should be given to relationships between the teacher and the student/child who is central to the issue and his/her parents/carers. Other stakeholders may be relevant to the discussion and these should be identified as necessary. These stakeholders may include other students/children in the class group, school administration or colleagues e.g. the principal and other teachers; and external specialists or specialist support staff e.g. support teachers, medical specialists, etc.
Part 2: Consideration of culture and communication theory on selection of strategies
In this section, you need to discuss aspects of the theory covered in the course that are important considerations for negotiating a satisfactory outcome in the case study while maintaining positive and respectful relationships with all stakeholders you identified in Part 1. This section will be an academic discussion supported by references. These should be drawn from Weeks 7-11 of the course.
Part 3: Proposal and justification of strategies for responding to the case study
This section should provide a comprehensive description of the strategies that the teacher should use when communicating with stakeholders to resolve the conflict to support the student/ child's learning, behaviour and/or social needs and effective participation or engagement in the learning environment
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