Analysing and Modelling System Requirements & “FixAuto” Case Study - Engineering Assignment Help

Assignment Task

Assessment topic: Analysing and Modelling System requirements 

Task
“FixAuto” is a chain of vehicle repair shops in Sydney. Because of the prevailing COVID 19 pandemic and increasing competition, the owners want to develop software in order to automate the  business for improved services to their customers. As a system analyst, you are required to analyse and design a Vehicle Repair Management System (VRMS)  that should be able to perform tasks such as to track the repair jobs for the vehicles they repair, the items  that are used for each repair job, the labour costs for each repair job, the mechanic performing each repair  job, and the total cost of each repair job. 
The system should be able to accept a new repair job, allocate the job to the available mechanic for repair  and send the relevant information to the customer along with the details of calculated cost as well as the  approximate vehicle pick up date and time. The staff should be able to provide any discounts based on any  special conditions and process the payments made by the customer. The system should also allow  authorised access to the staff and management to generate and view customised reports for the proposed  system. 
Overall, the system is required to have the following features for a variety of users. 

• o Customer Management operations (Creating, deleting, updating, searching customer)
• o Repair Management operations (Checking for available mechanic, tracking details of items required for  repair job, information of vehicles repaired and associated cost) 
• o Payment processing functions (Processing customer payments, Issuing online receipts)
•  Login Management functions (Creating or removing system users) 
• o Report Generation functionalities (Generating reports of repairs, mechanics, customers etc.

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