Highlights
Task:
Scenario — 'Dean', is a teenager transferring to Hospital surgery from acute care within GP Practice.
Dean is 16 years old and presents at his Family Doctors clinic with a deep laceration in his r ght forearm and severed tendons to his hand after punching through a plate glass window. He sustained this injury during a drunken night out whilst celebrating his brother's stag do (a party to celebrate his brother becoming engaged, prior to getting married). Dean is 102 kilograms. 1.88 metres tall, dressed in casual jeans and an expensive jacket (that he doesn't want to remove or loose), and presents as aggressive and a bit intimidating because of his language, size and rough appearance. He is schedu:ed for emergency surgery at the local Hospital later today, but he has been described by other staff as a 'problem patient' since arrival, swearing and shouting and demanding increasingly large doses of painkillers and reporting no effect from the analgesia (pain medicine) he has been given. He has made himself extremely unpopular with the staff and none of them go into his single room unless they really have to. None of his friends had come in with him, but are out in the car park waiting. His mother has been rung and is on her way but has not yet arrived. He will be transferred to an ambulance and then taken to the hospital soon for surgical repair of his arm under general anaesthetic. The Doctor has asked you (the HCA) to "keep him quiet, sort him out and get him ready to go to hospital". But you are unsure if that is a realistic part of your role? What can you do here to be safe (for yourself and for Dean) but also practically help Dean and the clinical team give effective care?
Once you have discussed your concerns about what the Doctor has told you to do with the Registered Nurse, the Nurse states that they will lead and direct the care for Dean and the preparation for the transfer to Hospital by the Ambulance team. However, the Nurse wants you very involved in the delegated care for Dean and also wants you to participate in the verbal handover to the Ambulance staff using the communication tool called 'SBARR' to do this.
Overview of the assessment task sections - (DEAN( Analysis of care outcomes.
1. Introduction. • Give a brief summary of what this report is about - list some of the key parts listed on this OM • (use the list of headings to describe what you are going to write about). • Then summarise the scenario about Dean's situation in your own words . (see the scenario on page 4) Consider who IS involved; what is happening in this story and care process the young person is part of within this General Practice based care setting. Very briefly Identify any concerns you see when you read this scenario, - from the perspective o' the young man, Dean? - and horn the perspective of the Health C&e Assistant?
2. Assessment & Planning -using 'goal centred' care for Dean -Describe how you provided practical support to this yourg person physically and emotionally (what ore the needs you are wanting fa practically help him with; and how wilt you monitor and measure his condition for signs of improvement or worsening).
• To achieve this, you will list and describe 4 priorities of care (x1 for his physical needs and xi fo• his emotional needs) that you can address as an HCA to show how you can have a positive impact in the practical support of th s young person, (while staying within your scope of professional practice). This is where you can set goals to address these needs effectively; show what and how you as an HCA support Dean's needs. Consider including details of the tools used and how you measure / monitor the changes?
3. Analysis - of the difficult interpersonal & care dynamics . Now reflect on the following aspects of this challenging situation - Describe any potential barriers to achieving the support care goals for this young man, such as: -
• Describe what being 'Professional' means in how the HCA can address challenging care situat ons or people labelled by others as "different or difficult'? Explore what 'Health Literacy' is and how this can affect the way people access or interact with health support or what can cause barriers to supporting their health & wellness. • Explain what using a set of 'professional Health values or cultural values and concepts' means in how this influences the way that we deliver care to someone who is different to us? • Select and alaPhe just two concepts or values (from the listed options provided ',listed below), to explain now these would have improved care or ensured Dean received more responsive and effective care). - You will select these 'professional or cultural concepts or values' from two options (either 'NZ Health 8 Disability Code of Rights". or 'Maori Values and Conceote).
4. Review of the Care Outcomes & verbal handover- You woe follow/ the weoisinkt to read and watch some information to explain what the verbal hondover tool called '$BARR' is about. these electronic links are found in the Review section later in this document; highlighted in Blue on page 13). • Please use these headings listed in the 'SBARR' tool to summarise and prioritise the information you will use for your audio recording (this needs to be submitted in written form also in your workbook;. • Once this information in the SBAPP section of headings is complete you will then work with another student to produce a very short audio recording (perhaps 2 to 3 minutes long) of you presenting the information in this SBARR heading format (as the FICA involved in caring for Dean). • NB: - Please note, that the student that helps you is to take the role of the 'Ambulance Officers and to Only do the last heading aspect of the heading called 'Response'. They will state their actual name and pretend role (Ambulant etails, concerns & actions air.
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