Highlights
PURPOSE
The purpose of this assessment is to assist students to contextualise their learning and test key practical skills. Students are not required to provide legal advice or analyse and solve a client scenario in this assessment. However, students are asked to use critical thinking and reasoning to demonstrate their understanding of some crucial skills for future practice as a Migration Agent.
This task assesses the following learning outcomes:
1. Locate, navigate and interpret Migration legislation
2. Research, formulate and implement appropriate strategies for providing effective advice to clients
Assessment 2 in this subject builds on the communication and other practical skills we have been learning in our weekly modules, including client interviewing, research and citation.
This assessment is intended to measure your understanding of interviewing techniques and to engage in research. You are not required to conduct an interview for this assessment, instead you must watch the sample interview video provided on the Assessment page.
1. QUESTION 1: (500 words, 15 marks)
After watching the sample interview provided on the Assessment page, provide a critique of the performance of the migration agent. In particular: • Did the agent meet their professional obligations towards the client?
• Did the agent build rapport with the client in the early stages of the interview?
• Did the agent conduct the interview in a professional manner appropriate to the needs of the client?
• Did the agent use an appropriate interviewing technique?
• What would you have done differently?
Your answer to this Part can be written in the first person and is not required to follow any specific format.
2. QUESTION 2 (1,000 words, 25 marks)
You are a first year migration agent working at the busy migration firm IA Australia. Your supervisor has conducted an urgent interview with a client this morning (you may assume the date is Monday, 7 September 2020). He tells you that he must leave the office to attend a matter in the Administrative Appeals Tribunal and as such he does not have time to conduct follow up record keeping for this new client. As the client’s matter is time-critical he has tasked you with reviewing the recorded interview and preparing a file note.
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