Internal Code: MAS5007
Question: Understand the core principles and concepts of information systems. Describe business processes and how information systems can be used to improve those processes and contribute to business decision-making
Understand how information systems work, to a level where new material can be learned without requiring formal training.
ASSESSMENT DESCRIPTION:
Axle construction (AC) is a small firm based in regional Victoria. They have registered a slow growth over the last few years. Still, their current in-house Information Technology (IT) infrastructure and Business Information Systems (BIS) are not able to cope with increasing demands for efficient information and state of art technology from users, e.g., employees, customers, and suppliers.
AC would like to enhance and upgrade their IT infrastructure and BIS. However, given the tough and ever-increasing competition, they would like to make informed decisions about investments and various other aspects relating to the issue. They have hired you as their IT consultant.
You are required to present a report in a management meeting to enable directors to make an informed decision about future directions for the company’s IT needs and meet the challenge of satisfying all stakeholders. Your report should discuss business processes and management challenges maintaining information system and different application of Enterprise system as well as the implementation of the Social media information system.
You’re Task in Report
1. Discuss why Axle construction need to understand business processes? Identify how the information system can improve their current Processes?
2. Discuss the management challenges involved in building, operating, and maintaining information systems in Small to Medium Enterprises (SMEs).
3. Describe how the application of CRM, ERP and EAI can improve the competitive advantage of Axle construction?
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