Task:
Four Questions to be answered in your Report: (either in the analysis or recommendation
sections of the report)
1. What parts of the communication process did the organisation neglect or deal with
inadequately? Or
2. What did the organisation do to communicate with its stakeholders?
3. Identify the ‘receivers’ with whom the organisation was attempting to communicate?
4. Describe the most appropriate channels of communication that the organisation should have
used with each of the ‘receivers’
5. What barriers to communication might have hindered the organisation in its attempts to
communicate?
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