Highlights
Learning Outcomes:
1. The issue of making the talent acquisition function a truly strategic human resource business partner, thereby enabling the organization to overcome the competitive pressures in a continuously changing environment.
2. Designing and implementing appropriate performance metrics for the recruitment function taking into account the multiple stakeholders in a large, diverse, and geographically distributed organization.
3. Assessment of the efficiency and effectiveness of the various initiatives taken by the talent acquisition department in a large organization, with special reference to the issue of measuring the return on investment (ROI) of such initiatives.
Your tasks are to analyse the case under the following headings:
Task 1: Did the TAG realignment really improve the recruitment experience for all critical stakeholders of HCL? In your opinion, which of the metrics of TAG are truly relevant from a strategic human resources point of view?
Task 2: How did TAG deliver the $150 million value to the organization?
Task 3: What, in your opinion, constitutes a true “Quality of Hire” and how should organizations measure this? What was TAG doing to measure “Quality of Hire”?
Assessment Guidance
1. Did the TAG realignment really improve the recruitment experience for all critical stakeholders of HCL? In your opinion, which of the metrics of TAG are truly relevant from a strategic human resources point of view?
2. How did TAG deliver the $150 million value to the organization?
3. What, in your opinion, constitutes a true “Quality of Hire” and how should organizations measure this? What was TAG doing to measure “Quality of Hire”?
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