BHM309: Contemporary Hospitality Issue - Hospitality - Essay Writing

Internal Code: MAS5632

Contemporary Hospitality Issue

Case Study: The hotel need to use Internet to provide customer service. The internet plays as an Important role in daily life. Without Internet service, there will be cause inconveniences and difficulties to the hospitality industry. Not all of the hotels have Internet service for customer. Therefore, in many lower class hotels don’t have internet service. There are millions of users are surfing the internet through the trillions of website to research necessary information and update news. Online browser tool will become the most utilized in the internet by users. Questions: 

• Social media and web page- reach to customer easily and attract more customers
• Season – the business need to challenge with season changing
• Reach benchmark and seek competitor performance, also special promotion