BISM1201 - BPMN And ISD - Queensland’s Health Payroll System - Management Assignment Help

Assignment Task

PART A: BPMN Analysis  
A business process model is created by a staff member of BISMARS animal shelter and it is believed to have  many BPMN errors. You, as an experienced business analyst, are asked to read the process model carefully  and ensure that there are no BPMN grammatical errors in the model. For all identified errors, you must create  a report and briefly explain the details for each identified error. This document will be used to educate the  novice business analysts and future staff so they can improve their process modelling techniques.  
You are required to find 20 (twenty) errors (and no more than 20) in the given model. You are also asked  to briefly describe why each identified error is an incorrect practice of BPMN modelling, or an incorrect  BPMN construct. You must write your results in 20 numbered short paragraphs (maximum 3 lines). You must  then save/copy this analysis as a PDF file and submit it along with your other assignment components. Each  correctly identified and correctly explained error in your analysis is worth 0.5% of your overall part A mark (to  a maximum of 10%). We shall advise closer to the submission date as to how you will name your submission  file. 
PART B: Information Systems Development Questions
Please read carefully the following text1 which describes concisely some of the major factors contributing to  the failure of a Queensland Government ISD project. You then need to answer the questions that  immediately follow the text. Your answers should be recorded within a PDF file (with your BPMN solution)2.  Your answers should be concise and address the major points given in this specification. 
Queensland’s Health Payroll System 
The implementation of Queensland Health’s Payroll system will almost certainly be remembered as one  of the most disastrous IT projects in our country’s history. What began as a $6.19 million contract  between the State of Queensland and IBM Australia to replace Queensland Health’s aging payroll system  eventually produced many thousands of payroll anomalies (underpayments, overpayments, non payments), and an estimated cost to Queensland taxpayers of $1.25 billion. The implementation was  delivered by a ‘Waterfall’ project methodology. Please read the overview information below, and then  answer the questions that follow the overview description. 
The Queensland Treasury had attempted unsuccessfully to implement a standardised SAP-based HR  system across the whole of Queensland government operations during 2005/2006. A former program  director of CorpTech (the specialised business unit of the Queensland Treasury) had noted that the departments within the state “were still debating and arguing about what they would or would not get  and what they would and would not accept”. The delays suffered during the wider state rollout of the  SAP-based system had already highlighted that the various government departments within the state,  including Queensland Health, could not agree upon the internal requirements for a government-wide  system. 
The problems encountered by this government-wide project impacted very heavily upon Queensland  Health. This department was originally scheduled to receive the new SAP-based HR system in 2006 and  was still using a decade-old LATTICE payroll system for its HR processing. With the supplier ending  support for the LATTICE payroll system in July 2008, a decision was made in late 2007 by Queensland  Health and CorpTech to commence the design and implementation of a new Queensland Health payroll  system. The Queensland Health payroll project was awarded to IBM in December of 2007, with  CorpTech entrusted with overall project management. The contract price negotiated for the design and  implementation of the new payroll system was $6.19 million. The system was to be delivered in July of  2008 - the same month that the support for the existing LATTICE payroll system was scheduled to expire. 
This meant that Queensland Health, CorpTech and IBM had agreed to a seven month timeframe to  deliver a payroll system with complex award structures that spanned 13 awards and multiple industrial  agreements, and contained in excess of 24,000 different combinations of pay for 80,000 employees.  According to the original project documentation, a timeframe of only two weeks was allocated to  determine the business requirements and solution scope of the complex payroll project. It should be  noted that a similar payroll project took 12 months to scope and three years to rollout at the privately  run Mater hospital. The Mater project had finished on time and on budget. 
PART C: Excel Formula Specification 
BACKGROUND SCENARIO: You are a UQ tutor and you are preparing an Excel workbook (the Assessment worksheet of the file BISM1201-Assign-2020-Sem-1.xlsx) for the analysis of course results. You are required  to produce Excel formulas according to the specifications below. You must develop all formulas as per these  specifications only. You should test your formulas to ensure correctness. You cannot change the provided  worksheet in any other ways apart from adding the required formulas (e.g. no new columns/rows/tables).  The Excel file for completion with the specifications described below (BISM1201-Assign-2020-Sem-1.xlsx) is  available from the course Blackboard site.