BIT357: Business Analysis Report - Business Assignment Help

Assignment Task:

Introduction 

Write a Business Analysis Report, of about 2500 words in length for a business case study. This report will include business requirements documentation with modelling artefacts such as: 

• Business use-case diagrams 

• System use-case diagrams/templates 

• Package diagrams 

• Class/object diagrams 

• Structure diagrams 

• Activity diagrams 

• State-machine diagrams 

• Decision tables. 

The assignment comprises of two parts (Part A, worth 10% and Part B, worth 20%). You will give an oral presentation of your assignment at the end of completion of your assignment. 

You are given a generic case study (see Appendix), which you will adapt to a particular industry scenario of your choice. The first part (Part A) of this assignment is to critically analyse different types of business problems and the contexts in which they exist in this chosen scenario. The discussion will take the form of a well-researched and justified Business Analysis Preliminary Report, containing an introduction to the scenario, identifying the problems and recommending the appropriate business processes for a prototype system as a solution. The main purpose of the exercise is to analyze the requirements of the case scenario and identify end-to-end business processes using business object-oriented modeling (BOOM) framework and techniques in order to arrive at a plan for the suggested system. With this preliminary business analysis, you would develop for Part B, the final business requirements document with a detailed set of artifacts for the suggested system. You will use SAS Studio/ SAS Enterprise Miner to draw the process flows. Your report should be well supported with in-text citations and full references from respected sources. You should include academic journals, books, theses, trade magazines and well-respected sources of related Internet material as you find to be relevant. There should be a minimum number of FIVE (5) relevant references in your report, and only ONE (1) of these sources may be from a website. You must follow proper Harvard style referencing; including inline citation. 

Part A deliverables to be included in the Business Analysis Preliminary Report: 

1. Write an introduction to the industry scenario of your choice describing the business problems and simple SWOT analysis of the business situation

2. Prepare an organizational chart identifying the functional areas 3. Develop a stakeholder map and explain the roles and responsibilities of the stakeholders interacting with each other and the prototype system for the business problems of the industry scenario

4. Draw a context diagram that confirms the scope of the system and the necessary integration requirements in your business analysis

5. Model business use cases: Prepare business use-case diagrams that confirm the functional scope of the proposed solution

6. Model system use cases: Prepare system use-case diagrams that support in automating the business use cases identified above and complete your business analysis preliminary report.

Part B deliverables to be included in the Business Analysis Final Report:

In the second part (Part B) of this assignment, you will develop and apply appropriate solution processes based on object-oriented analysis techniques and recommend your solution that can monitor and evaluate changes to the workflow of end-to-end business processes. To achieve this, you will complete the behavioral and structural analysis of the business case scenario by completing the remaining BOOM initiation and discovery steps given above. Perform the following tasks: 

1. Prepare the use case description for the system use cases developed in Part A

2. Complete the class and object diagrams developed in part A

3. Develop the state-machine diagrams by modeling the business processes of your case scenario in the form of “as is" processes in BPMN. Keep in mind that the purpose of this BPMN diagram is to serve as a means of communication between the employees in the helpdesk, the clients of the helpdesk, and the business and IT analysts who have to re-design and automate this process. Using SAS Studio/ SAS Enterprise Miner to draw the models of the workflow processes.

4. Classify the activities in this process into three categories: "value-adding" (VA), business value-adding (BVA) and non-value-adding (NVA). 

5. Calculate the cycle time efficiency of the “as is” process assuming that: 

• Submitting and registering a new request takes 5 minutes on average. 

• Requests spend on average 1 hour waiting for a Level-1 staff to check them. This applies both to new requests and to re-submitted requests. 

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