BMO1102: Management & Organisation Behaviour - Management Essay Assignment Help

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Management & Organisation Behaviour - Management Essay

Task: The suggestion that diversity in groups increases conflict which influences group performance is found to be more complex depending on the type of diversity and conflict. Diversity variables that drive task conflict differ from those that drive emotional conflict. Task conflict has more positive performance consequences than emotional conflict. However there was no evidence that emotional conflict impaired performance. Overall, diversity of race, tenure, and age influenced emotional conflict but this did not affect performance. The findings differ from the common view that diversity in groups affect group performance and that emotional conflict has a negative effect on performance. Well researched with strong background in the literature and exploration of prior research.“While task conflict is largely shaped by the job-relatedness of diversity, emotional conflict is shaped by a more complex set of forces. One key factor is categorisation, the subconscious tendency of individuals to sort each other into social categories, often on the basis of demographic attributes”