Highlights
Assessment Title - Evolving Networked Applications
Purpose of the assessment (with ULO Mapping) - This Assignment evaluates the following Unit Learning Outcomes:
a) Apply socio-technical contexts in modern network applications and management;
b) Utilise common and emerging types of middleware to design and manage networked applications;
Introduction:
Socio-technical Systems Design incorporates technical, social, human and organizational factors while designing organizational systems. The principal aim is to understand the complex relationship among the human/users, technical processes and business goals.
“…. technologists cannot simply leave the social and ethical questions to other people, because the technology directly affects these matters” -- Berners-Lee
The case study entitled “Smart-sleeve for iPhone enabling Dual SIM functionality” presented. The link to the case study is given in appendix I. The objective of the company is “to develop an iPhone accessory that acts as a secondary SIM card device to enable Dual SIM functionality”.
Assignment 1a
Task 1
1. As a part of understanding the customer’s requirement for an effective Socio-technical System Design, critique on the needs of the customer based on the case study. In your analysis, elaborate on the technical and the non-technical needs. For example, technical needs can be related to the effectiveness of dual sim technology whereas non-technical needs can be effective communication that could completely change the method of communications etc.
2. Identify and justify the design challenges. You could use bullet points whenever necessary. Also, you could include use cases to justify the identified points.
Assignment 1b
Task 2
3. Feedback from Assignment 1a – It is mandatory to include feedback for assignment 1a. A brief reflection on the feedback is expected which would include ways of improvement in future.
4. In identifying the requirements, the case study mentions that there was a need of “….the application interface was expected to be highly intuitive and user-friendly to enable a smooth and seamless switching between the SIM cards and using the phone features.…..”
Analyze in the lights of Socio-technical Systems Design why this was necessary. In your analysis you could elaborate the principles of Socio-technical design, i.e., Social System, Technical System, Integration and Managing the System.
5. As a part of technical analysis for the Socio-technical Systems Design approach discuss briefly the software and hardware used for achieving the objective in the case study.
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