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BSB42015: Certificate IV in Leadership and Management - Management Assessment Answer
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BSB42015 Management Assessment Task
1. What areas do the expectations of teams come from?
2. What innovation and product measures exist in your workplace?
3. Outline the characteristics of Belbin’s team roles.
• Plant
• Resource Investigator
• Co-ordinator
• Shaper
• Monitor Evaluator
• Team worker
• Implementer
• Completer Finisher
• Specialist
4. Why might team members operate ‘below the line’?
How can you solve this? (2 marks)
5. How can you encourage staff, when providing feedback?
6. Which internal and external staff can assist you in resolving issues?
7. Why is it important to model expected behaviours and approaches?
8. What five key factors affect a team’s communication effectiveness?
9. What are three warning signs of issues in team that require resolution?
10. What are five of the qualities of great managers?
11. What is required for communicating effectively and why is it important management leads by example? (5 marks)
12. Why is a well-written Performance Management Plan so effective as a feedback tool?
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