BSB51915: Diploma of Leadership and Management- Performance Plan- Organisational Goals- Report Writing Assignment

Internal Code: 3DJI

Report Writing Assignment:

Task: Activity 1A Choose a work environment and work roles for the team and discuss the roles, responsibilities and accountabilities and how these need to meet organisational goals and plans. Activity 1B

1. What is a performance plan? Develop performance plan from any template.
2. How do KPIs differ from work goals?

Activity 1C

1. State three ways that you could support your team to reach their performance requirements in work.
2. How can you ensure you are fully aware and informed on each team member’s work role and responsibilities?

Activity 2A Write down three strategies that you could use to involve your team in aspects of workplace planning, decision-making and operations within the team. Activity 2B For your place of work (or an example workplace), briefly outline three policies and procedures that would benefit your work team. Activity 2C As a role play within the learning group, perform the following verbal activity or provide roleplay transcript. In pairs, take turns to be the team leader and the team member. As team leader, provide two points of feedback to the team member, in a positive and constructive way that seeks to recognise team success. You should decide on the work roles and scenario for the role play before you start. Activity 2D

1. What should a process provide?
2. How should you develop a process to resolve team issues, concerns and problems?

Activity 3A

1. How you would encourage participation from team members in taking responsibility for team activities?
2. How would you assist in team communication processes?

Activity 3B

1. List three things that you can do to support your team to resolve work performance problems.
2. What is a root analysis?

Activity 3C List and briefly explain five ways you can be a positive role model for your team. Activity 4A For the following stakeholders, briefly describe how you would maintain a process of open communications (approximately 40-50 words for each one):

• Your team
• Department managers
• External supplier.

Activity 4B As the team leader, while other individuals take the part of team members and senior management transcribe the meeting notes for the following.

• In a meeting with your team, you are presented with an issue (of the team’s choosing), discuss this to determine the situation and facts
• Take this issue to your management and discuss this further to determine a way to resolve this
• Discuss the outcome of this meeting with your team members and provide them with constructive approaches to resolve the situation.

Activity 4C Following on from Activity 4B, evaluate your discussions and write down the corrective action that you have decided upon Summative Assessments The summative assessments are the major activities designed to assess your skills, knowledge and performance, as required to show competency in this unit. These activities should be completed after finishing the Learner Guide. You should complete these as stated below and as instructed by your trainer/assessor. Skills, knowledge and performance may be termed as: ? Skills – skill requirements, required skills, essential skills, foundation skills

• Knowledge – knowledge requirements, required knowledge, essential knowledge, knowledge evidence
• Performance – evidence requirements, critical aspects of assessment, performance evidence.

Section A: Skills Activity The Skills Activity is designed to be a series of demonstrative tasks that should be assessed by observation (by the assessor or third party, depending on the circumstances). It will demonstrate all of the skills required for this unit of competency – your assessor will provide further instructions to you, if necessary. Section B: Knowledge Activity (Q & A) The Knowledge Activity is designed to be a verbal questionnaire where the assessor asks you a series of questions to confirm your competency for all of the required knowledge in the unit of competency. Section C: Performance Activity The Performance Activity is designed to be a practical activity performed either in the workplace or a simulated environment. You should demonstrate the required practical tasks for the unit of competency and be observed by the assessor and/or third party, as applicable to the situation. If the third party is required to observe you, you will need to make the required arrangements with them. If necessary for the activities, you should attached completed written answers, portfolios or any evidence of competency to this workbook.