BSB51915: Emotional Intelligence in the work environment - Leadership and Management Assignment Help

Internal Code: 1ABDCB

Leadership and Management Assignment Help

Task: 1 Identify the impact of own emotions on others Your assessment this week is to complete the online VARK quiz. Then complete a journal on the reflection of your emotions and the cues that trigger these emotions. Part 1: Complete the VARK personality profile. Look at the results of your profile. Part 2: Identify your own personal emotional stressors and triggers Part 3: Based on the results of the survey develop a personal development program that could be undertaken over a twelve (12) month period to increase your emotional intelligence. Look at ways that you can improve your emotional intelligence, identify your triggers and learn ways to control your emotions. Part: 1 Complete the VARK personality profile. Look at the results of your profile. VARK Questionnaire: http://vark-learn.com/the-vark-questionnaire/ Emotional Strengths and Weaknesses Part 2 Identify your own personal emotional stressors and triggers

• Being asked to do something you don’t want to do
• Taking orders from authority figures
• Having somebody else control your time
• Lacking the confidence or assertiveness to say No
• Thinking errors – thinking the boss expects you to be the one to work overtime and never asks anyone else
• Arrogant or aggressive behaviour
• Being alone in a scary place
• Being criticized or mocked, laughed at
• Being challenged by someone
• Fear of failure, incompetence
• Workplace stress or Being left out
• How did you feel – anger – frustration – resentment – jealousy

Task: 2  Identify the impact of own emotions on others Journal Reflection

• Who you interacted with and their 'relation' to you
• The topic of the interaction
• What emotions you felt
• How strongly you felt them
• Whether you could you control them.

How to identify your own emotional strengths and weaknesses - Emotional Stress in the workplace - Adverse reactions that occur when demands do not match resources, needs or capability - Some examples of emotional states: -

• Pleasant
• Anxious
• Fearful
• Angry
• Kind
• Expectant
• Amused
• Happy
• Disgusted
• Mixed

- Developing emotional intelligence will assist you to manage the levels of stress you experience in the workplace. Task: 3 Based on the results of the survey develop a personal development

• To be undertaken over a twelve (12) month period
• Aim to increase your emotional intelligence
• Look at ways that you can improve your emotional intelligence
• Identify your triggers
• Learn ways to control your emotions.

Example: Trigger: When I get overwhelmed and stressed Current Reaction: I drink too much alcohol New Response: I’ll practice deep breathing Your assessment this week is to complete the online VARK quiz. Then complete a journal on the reflection of your emotions and the cues that trigger these emotions. Part 1: Complete the VARK personality profile. Look at the results of your profile. Part 2: Identify your own personal emotional stressors and triggers Part 3: Based on the results of the survey develop a personal development program that could be undertaken over a twelve (12) month period to increase your emotional intelligence. Look at ways that you can improve your emotional intelligence, identify your triggers and learn ways to control your emotions. Part 3 Emotional Intelligence – Dan Goleman

1. When making a decision, do you start by considering how it will affect others?
2. Do you stay cool and calm under pressure?
3. Do you have relationships with a wide range of personalities and people of diverse backgrounds?
4. Do you listen to understand (instead of listening to respond)?
5. Are you open to feedback?
6. Can you positively influence others?
7. Do you accurately pick up on emotions in other people and intuitively understand what's really going on?
8. Are you caring, compassionate, and considerate?
9. Are you flexible and adaptable in most situations?
10. Do you easily build rapport with others?

How to develop emotional intelligence

• Seek, invite, and strive for good behavioural feedback
• Develop a greater self-awareness of your triggers
• Explore the WHY
• Develop a sense of appreciation
• Practice gratitude
• Listen you your body
• Understand your feelings and write them down

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