BSB51915: Leadership and Management - L & M Bank - Business Management Assignment Help

Internal Code: 1ABDCD

Business Management Assignment Help

Task: 1 Manage ideas and information Your assessment task this week is to create a short presentation on communicating work responsibilities and consultation processes. You'll be presenting this at the next staff meeting for specialist staff at the L&M Bank new branch. In particular you should address: • strategies and processes that enable and enhance communication with regards to work responsibilities • a description of ‘consultation’ processes and how can they be implemented including encouraging contribution from employees • implementation of the feedback process.

Part: 1 Strategies and processes that enable and enhance communication with regards to work responsibilities • All functions within the organisation are totally dependant on information • The ‘fuel’ that enables outcomes to be achieved • Employees are the medium in collecting and sharing information across the organisation • Technology enables this process • Need for interdependency between employees and managers/team leaders to collect and share information • Communication of job responsibilities: o Job roles defined descriptions (position descriptions, duty statements) o Technology and systems to support employees in their work responsibilities (databases, shared drives)

Part: 2 Description of ‘consultation’ processes and how can they be implemented including encouraging contribution from employees • Consultation is key for organisational awareness, sharing, learning, gathering individual ideas and suggestions • Enables employees to reflect on ideas for continuous improvement purposes • Enables employees to contribute to workplace change • Enables employees to problem-solve and address issues • Channels of consultation • Formal channels such as team meetings, employee feedback surveys and or workplace audits • Informal channels such as on-the-job discussions or conversations held during work process reviews

Part: 3 Implementation of the feedback process • Outcomes from the consultation process need to be shared • Actions that have been undertaken as a result of employee feedback are then shared • Hardcopy feedback such as notice boards, team and section meetings • Electronically through email, organisation’s intranet • Consultation and feedback mechanisms include:

1. Management meetings
2. Committees
3. Team/unit meetings

Mechanisms can be formal and/or informal • Level of formality will depend on need and organisational setting • Mechanisms designed to provide information and collaborate on information

Task: 2 Your assessment task this week is to create a policy for the workplace titled ‘Developing Trust and Confidence’. You'll be presenting this policy to all staff at the L&M Branch at the next staff meeting. In particular you should address: • Cultural diversity • Ethical practices • Professional conduct • Putting the above into practice.

Task: 3 Your assessment this week is to create a presentation outlining to banks staff how to build relationships and networks in the new branch. In particular you should address: • the purposes and outcomes of networking for the work team and for the organisation • planning for future internal and external relationships.

Task: 4 Your assessment task this week is to write a report that you will present to your staff on how to manage difficulties within the workplace and then to accomplish positive outcomes from these difficulties. In particular you should address: • methods of identifying difficulties • managing conflict constructively whilst adhering to organisational policies • providing support, guidance, counselling • create an action plan moving forward to address difficulties.