Highlights
Task 1
Assessment Instructions
This is an individual assessment. You are required to answer a series of questions using Microsoft Word. You must answer all of the questions below, and include examples where appropriate. Please ensure that you have answered each question with an appropriate level of detail. If you need help understanding any questions, ask your assessor to explain.
To be deemed competent you will need to successfully demonstrate the following:
You must complete and successfully answer all questions.
Question 1
Describe what quality system is and its role in maintaining continuous improvement.
Question 2
Explain how knowledge management systems can assist an organisation in its continuous improvement processes.
Question 3
What are the benefits of analysing performance measures on a regular basis?
Question 4
Provide a brief description of the Six Sigma continuous improvement model.
Question 5
Explain why it is essential that an organisation captures information on continuous improvement processes and incorporates them into its knowledge management system
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