BSB51918: Emotional Intelligence - Positive Emotional Climate - Management Assignmnet Help

Subject Code: BSB51918/BSB61218/BSB60915 Internal Code: 1AGGFG

Management Assessment Answer

TASK: 1. What do you consider makes you an emotionally strong person? 2. Identify a situation in the workplace in which you, or one of your colleagues, lost control of their emotions. Describe the incident, the emotional reaction, and the consequences of the behaviour for all involved. 3. Identify an incident in the workplace in which you have managed your emotions successfully. Complete the self-reflection below, and where possible, obtain feedback from others involved. Evaluate the development of your emotional intelligence. 4. What is the most common emotional state you encounter in your co-workers and what do you believe is/are the cause(s)? 5. Explain which is the most difficult leadership style: a. To adopt (you as a leader) b. To follow (someone else as leader) 6. What opportunities are in place within your organisation to allow employees to express their own thoughts and feelings? 7. Having encouraged your workforce to develop their own emotional intelligence, which of the workplace outcomes have been achieved or are being improved and which still require improvement? 8. How have you encouraged a positive emotional climate within your workplace? 9. Evaluate the improvement in the development of emotional intelligence for two of your workers, one at each end of the scale. 10. How could the worker that has developed the most support the other?

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