BSB61015 : Advanced Diploma of Leadership and Management Case Study and Role Plays - Management Assignment Help

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Assignment Task:

Task:

Task 2 – Case Study
During its expansion, Bounce Fitness left the Centres to function as independent units. In the interests of increasing customer satisfaction, Bounce Fitness has decided to standardise the way in which the Centres operate. Complaints received initiated this change. They intend to use the same systems which will be developed and documented in Head Office, the same customer service techniques, and the same fitness class routines which will be changed monthly and again issued through Head Office.
The Board and Executive are very keen but expect resistance from the Personal Trainers who all believe that they create better routines than the Head Office could. The Centres, staff, and clients have not been informed yet. You have been charged with the responsibility of developing a detailed organisational development plan for this initiative which clearly addresses what is to be developed and why and how development will occur.

Part A – Organisational Development and Communication Plans
1. This task requires you to prepare an organisational development plan and communication plan relating to the Case Study above.

a) Complete your organisational plan using the template provided on Canvas called “Organisational development plan fillable template” and upload the completed document with this assessment. Refer to the learner guide for an example.
b) Complete your communication plan using the template provided on Canvas called “Communication plan fillable template” and upload the completed document with this assessment. Refer to the learner guide for an example.

Part B – Brainstorming and Role Play
2. Participate in a brainstorming session with at least 2 others from your training group. The topic must be one beneficial to the development of your organisational development plan and approved by your trainer before use.

 

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