BSBCMM511 - Communicate with Influence - Management Assignment Help

Assignment Task

Task 1 – Online Quizzes
Complete in Moodle

• Topic 1: Online Quiz
• Topic 2: Online Quiz 
• Topic 3: Online Quiz 
• Topic 4: Online Quiz

Task 2 – Knowledge Questions
Student Instructions This task consists of 25 short answer questions.
• You must use the Task 2 – Knowledge Questions template to record your answers.
• You must not copy your answers from another student, and
• You must not use the words or ideas of another as your own.

• Student book and additional learning resources
1. Why is it important to understand the needs of your audience and the purpose of your communication when preparing your position?
2. Outline three (3) strategies for cross cultural communication.
3. Define the purpose and the position you would take in the following situations:
• Providing a new employee with company history, policies and personnel within the company
• A review with an under-performing employee supported with productivity reports and feedback
• Promotion of a new product range that your company is introducing to the market that will save customers money.

4. Select communication techniques for problem-solving strategies by placing the letter of the communication technique next to the correct problem-solving strategy.
Communication techniques:
A. Negotiation
B. Mediation
C. Conflict Resolution
D. Incident De-escalation s for problem-solving strategies by placing the letter of the communication technique next to the correct problem-solving strategy.

Communication techniques:
A. Negotiation
B. Mediation
C. Conflict Resolution
D. Incident De-escalation 

5. Outline three (3) types or reasons for workplace meetings and include the purpose, types of materials used and expected schedule.

6. Name four (4) strategies you would employ to run a structured and inclusive meeting.

7. Organisations operate with many policies and procedures to assist with the smooth and legal running of their business. Using the numbered list below, identify all policies and procedures that would be used in the following communication situations (Note – some may be assigned more than once).

Policies and Procedures:
1. Health and Safety policy
2. Employment contracts
3. Code of Conduct
4. Recruitment policy
5. Employee handbook
6. Complaints procedure
7. Confidentiality policy

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