Highlights
10 You are an external consultant hired to research, plan, implement and monitor a compliance management system – you can use your current system or you will need to research a new system.If you are studying conveyancing your system must be relevant to Conveyancing Note: If you do not have an appropriate workplace upon which to base this assessment task, you can use the Charity-Care case study provided by your assessor.
a Meet with relevant personnel in your organization to receive information on:
-the overall budget for the compliance management system
-organizational requirements and criteria for the compliance management system.
b Develop a research plan which outlines:
-research tasks to be undertaken
-proposed research methods; including survey tools to gather qualitative and quantitative information on, for example, organisational compliance performance figures, compliance culture, etc.
c Collect organizational data on compliance performance.
d Research and identify the compliance requirements that are applicable to the organization, including:
-internal compliance requirements as described by organizational policy and procedure documents
-external compliance requirements as described by state/territory regulatory bodies and statutory requirements, and the Australian standards for compliance, records management and risk management industry-specific compliance requirements.
e For each identified compliance requirement, research the:
-areas of the organisation most affected by the compliance requirements
-organisational compliance data, including, for example, financial fraud, accident figures, training numbers, customer complaints, etc.
-risks involved for non-compliance with requirements
-penalties for breaching compliance requirements
-ways of ensuring ongoing compliance with the requirements.
Finally, the CEO has asked you to provide an evaluation of the implementation of your plan. To meet organisational requirements, you will need to prepare a report for senior management.
Report headings:
EXECUTIVE SUMMARY
Summarise content, results of monitoring.
ESTABLISHMENT OF SYSTEM
Describe steps taken to implement the system.
MONITORING METHODOLOGY
Describe the methods and approaches used to monitor performance of the system.
RESULTS AND ANALYSIS
Describe and analyse results of your monitoring activities.
CONCLUSION
Discuss overall compliance, including specific problem components of the system and success areas.
Make specific recommendations for improvement with reference to relevant standards.
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