BSBDIV501 Manage Diversity in the Workplace - Management Assignment Help

Assignment Task

Assessment Task Overview
1.Written questions You must correctly answer all questions.
2.Diversity report This assessment requires you to review and research current practices in diversity and make suggestions for how the diversity policy for
Kingfisher Garden Centre can be improved.
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
Assessment instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted with your assessment responses.
If you are submitting hardcopy, the Assessment Task Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the Assessment Task Cover Sheet, fill it out, sign it and then scan and submit the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your assessor will include written feedback on the Assessment Task Cover Sheet giving reasons why. Your assessor will also discuss this verbally with you and provide advice on reassessment opportunities as per your RTO’s reassessment policy.
Depending on the task, this may include
resubmitting incorrect answers to questions (such as written questions and case studies)
resubmitting part or all of a project, depending on how the error impacts on the total outcome of the task
redoing a role play after being provided with appropriate feedback about your performance
being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily completed the first time, after being provided with appropriate feedback.
Assessment task information
This gives you:
a summary of the assessment task
information on the resources to be used
submission requirements
resubmission opportunities if required.
Assessment task instructions
This includes questions you will need to answer or tasks that you need to complete.
Your answers must be typed using software as indicated in the assessment task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the information as indicated in the section called ‘Naming electronic documents’ (see below).
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner. Each should include:
Course identification code
Assessment Task number
Document title (if appropriate)
Student name
Student number
Date it was created
For example, BSBSUS401 AT2.1 Sustainability Improvement Report Shindo Seiji GM-0312 20/10/24.
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of your preparation before beginning the assessment task. It will give you a good idea of what your assessor will be looking for when marking your responses or observing your performance.
Student assessment agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed Yes No
Do you have any specific needs that should be considered No Yes
If so, explain these in the space below. Do you understand your rights to reassessment?? Yes? No
Do you understand your right to appeal the decisions made in an assessment?
Yes? No
Student name Student ID number Student signature Start date Assessor name Assessment Task 1 Cover Sheet
Student declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name Student ID number Student signature Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name Assessor signature Assessment outcome S NS DNS Resubmission Y N
Feedback
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 1: Written questions
Task summary
This is an open-book test, to be completed in the classroom. A time limit of 2 hours to answer the questions is provided. You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment. Alternatively, populate the space below in blue or black pen.
Required
Access to textbooks and other learning materials.
Computer with Microsoft Office and internet access.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse: when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences.
Generally, you are expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Discuss: when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify: when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List: when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline: when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long.
Assessment Task 1. Written questions
Provide answers to all of the questions below:
SECTION 1: IMPLEMENT DIVERSITY POLICY
Q1:Explain what is meant by the term ‘diversity management’.
Q2:Provide five reasons why diversity is valued in organisations today.
Q3:Explain how an organisation could build a diverse workforce.
Q4:Where would you be likely to find a diversity policy within the organisation?
Q5:What areas within the workplace are affected by the diversity policy?
Q6:What information would you find in a diversity policy?
Q7:A diversity policy should be reviewed annually to ensure its efficacy and currency. Explain what is meant by this.
? Currency
? Efficacy
Q8:List four actions you can take to make staff aware of the diversity policy
Q9:What methods can be used to review the diversity policy?
Q10: List four legislative Acts that have a direct impact on the information that must be incorporated into diversity management policies and work practices.
Q11: Explain the aim of EEO (Equal Employment Opportunity).
Q12: List six grounds or protected areas within antidiscrimination legislation.
SECTION 2: FOSTER RESPECT FOR DIVERSITY IN THE WORKPLACE
Q13: A key element of managing diversity is overcoming stereotypes, bias and discrimination. What is a stereotype?
Q14: What is the problem with stereotyping?
Q15: Why is it important for managers to act as a role model in managing diversity?
Q16: Discuss some of the challenges in managing age-based diversity.
Q17: List four things an organisation can do to manage age-based diversity?
Q18: Explain what is meant by the term ‘glass ceiling’.
Q19: Training is a key part of getting the message out to staff on diversity principles. List two ways training can be delivered in-house and externally.
? In-house – provided by the organisation
? External – provided by another organisation
Q20: Discuss the positives and negatives of using targets to address the gender imbalance in higher-level management roles.
? For
? Against
Q21: An applicant for a cleaning job is required to fill out a detailed application form and submit it via email along with an electronic copy of their résumé. The applicant has a learning disability making it difficult to fill out the form and so they don’t apply. Could this process be a form of direct or indirect discrimination? Explain.
Q22: Legislation requires an organisation to make reasonable accommodation or adjustment to support a person with a disability. Give two examples of this.
Q23: At times, discrimination can be allowable. Give two reasons that can support allowable discrimination.
Q24: Define sexual harassment, identifying the key legal components of the definition.
Q25: What legislation covers bullying in the workplace?
Q26: Describe four types of behaviour that could be considered bullying.
Q27: What can workplaces do to prevent bullying and harassment? List six options.
Q28: Identify the key internal steps to a company grievance procedure.
Q29: What avenues can an employee take if they are not satisfied with how the organisation handled the grievance?
Q30: What suggestions would you make to the job advertisement part of a recruitment process to ensure you aim for a diverse range of applicants?
Q31: List four things an organisation can do to help avoid discrimination and bias during the interviewing part of the selection process?
SECTION 3: PROMOTE THE BENEFITS OF DIVERSITY
Q32: Discuss four ways by which an organisation can promote the benefits of diversity to its employees?
Q33: Many organisations promote their diversity achievements in external forums. List three based on the benefits of using external forums?
Q34: Give two examples of external diversity forums.
Q35: Provide two examples of how a diverse workforce has enhanced products and services in your organisation, or an organisation you have been a customer in.
Q36: Describe how diversity can be used as a competitive advantage in improving products and services.
Q37: Helping staff get to know each other can help break down stereotypes and create an inclusive environment. Give four examples of how the manager and/or the organisation can do this.
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully? Comments (If resubmission required)
Yes No Section 1 Qs 1- 12 Section 2 Qs 13- 31 Section 3 Qs 32- 37 Task outcome: Satisfactory Not satisfactory
Assessor signature: Assessor name: Assessment Task 2 Cover Sheet
Student declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name Student ID number Student signature Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name Assessor signature Assessment outcome S NS DNS Resubmission Y N
Feedback
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Assessment Task 2. Diversity report
Task summary
This assessment requires you to review and research current practices in diversity and make suggestions for how the diversity policy for Kingfisher Garden Centre can be improved.
Required
Access to textbooks and other learning materials
Computer with Microsoft Office and internet access
Kingfisher Garden centre diversity policy (Appendix)
Report Template
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Tasks I, 2, 3 and 4
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you with written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment.
Assessment Task 2. Report Instructions
Complete the following activities:
This assessment requires you to review and research current practices in diversity and make suggestions for how the diversity policy for Kingfisher Garden Centre can be improved.
You are required to do the following.
Complete Tasks 1, 2, 3 and 4 in Assessment 2. Each task requires you to populate the Report Template
Your report should be presented fully typed, in a short report format, using the template provided. Alternatively, populate the space below in blue or black pen
Follow the short report format:
Cover or title page
Table of contents
Introduction
Body – with headings and numbering systems
Conclusion
Read and familiarise yourself with the Kingfisher Garden Centre diversity policy (Appendix) This is a fictitious diversity policy developed for this assessment.
To gather ideas, research what major companies are doing to manage diversity. Large companies such as the major banks (Westpac, ANZ and Commonwealth), BHP, PepsiCo, etc., tend to have information on their websites. Also use the research gathered throughout the unit, as directed in the ‘Extend your learning’ activities.
Task 1: Introduction and legislation
Introduction
Write an introduction to the report. Clearly identify the purpose of the report and what the report aims to achieve.
Include a definition of diversity and comments on the benefits of diversity in the workplace.
Legislation
Relevant legislation
Make a list of the applicable federal and state/territory legislation.
Protected attributes
Include a list of all the protected attributes or grounds for discrimination.
Discrimination
Create a statement about Kingfisher Garden Centre’s position on discrimination and define the term discrimination.
Direct discrimination
Provide a clear definition of direct discrimination and provide examples to clarify understanding.
Indirect discrimination
Provide a clear definition of indirect discrimination and provide examples to clarify understanding.
Adverse actions
Explain what ‘adverse actions’ means and provide examples to clarify understanding.
Allowable discrimination
Explain how sometimes discrimination is allowable. Give examples that relate to the Kingfisher Garden Centre to clarify understanding.
Task 2: Age, gender and family diversity
Review Kingfisher’s diversity policy. How could you improve the diversity policy in the following areas?
Age-based diversity
How well does it provide for age-based diversity? How could it be improved?
Gender diversity
How well does it provide for gender-based diversity? How could it be improved?
Parental support, including supporting women returning to the workforce after maternity leave
How well does it provide for family-based diversity? How could it be improved?
Work/life balance
State Kingfisher’s policy stance on work/life balance and any supporting policies and procedures.
What strategies should be implemented to support work/life balance?
Ensure you address strategies that could support the policy. For example, if you say Kingfisher values work/life balance, what strategies will you put in place to achieve this?
Task 3: LGBTI, disability and Aboriginal and Torres Strait Islander peoples
Review Kingfisher’s diversity policy. How could you improve the diversity policy in the following areas?
LGBTI community
How well does it provide for LGBTI diversity and how could it be improved?
Disability
How well does it provide for disability diversity and how could it be improved?
Aboriginal and Torres Strait Islander peoples
How well does it provide for Indigenous diversity and how could it be improved?
Ensure you address strategies to support the policy in the areas in 8, 9 and 10. For example, Kingfisher has a scholarship program for Indigenous people. How can the company encourage an uptake of this?
Recruitment and selection
Recruiting employees
How can Kingfisher aim for diversity in recruiting (attracting applicants) and promoting employees?
Selecting employees
What strategies can be put in place to prevent discrimination and bias in the selection process?
Task 4: Bullying and harassment
Review Kingfisher’s diversity policy. How could you improve the diversity policy in the following areas?
Bullying and harassment
Definitions
Write a clear definition of bullying and sexual harassment. Provide employees with links to websites for where they can go for support and further assistance if they feel they have been bullied or harassed.
Grievance procedures
How could Kingfisher’s current grievance procedure be improved? Create a flow chart on the grievance procedure and include it in the Appendix.
Training needs
Based on the suggestions for improvement you have made in Tasks 1, 2, 3 and 4, write an overview of the training needs Kingfisher employees will have. Include suggestions for how these training needs will be met, taking into consideration the different needs of your employees. This can be presented as a table.
Promoting diversity
Promoting diversity to staff
How would you promote the benefits of diversity and communicate any updates to a diversity policy to staff? Explain.
Promoting diversity externally
Besides the AHRI awards, what other external forums could be used to promote Kingfisher’s diversity success and further enhance the benefits of diversity in the workplace to the broader society?
Conclusion
Now that you’ve got a good understanding of what should be in a diversity policy, reflect on Kingfisher’s policy.
What areas were neglected, or not adequately addressed?
What are the benefits of having a policy on managing diversity?
What have you learnt from doing this report and studying this unit?
REPORT TEMPLATE
ABSTRACT
Introduction
[Clearly identify the purpose of the report and what the report aims to achieve.] [Include a definition of diversity.]
[Comment on the benefits of diversity in the workplace.]
Legislation
Relevant legislation
[List applicable federal and state or territory legislation.]
Protected attributes
[List the protected attributes, or grounds for discrimination.]
Discrimination
[Create a statement about the Kingfisher Garden Centre’s position on discrimination in the workplace.]
[Define the term discrimination.]
Direct discrimination
[Explain direct discrimination and provide examples.]
Indirect discrimination
[Explain indirect discrimination and provide examples.]
Adverse actions
[Explain what ‘adverse actions’ means. Provide clear examples.]
Allowable discrimination
[Explain how sometimes discrimination is allowable. Give examples that may relate to the Kingfisher Garden Centre to assist with understanding.]
Age-based diversity
[Review Kingfisher’s diversity policy.]
[How well does it provide for age-based diversity?]
[How could it be improved to embrace age-based diversity?]
Gender diversity
[Review Kingfisher’s diversity policy.]
[How well does it provide for gender-based diversity?]
[How could it be improved to embrace gender-based diversity?]
Parental support
[Review Kingfisher’s diversity policy.]
[How well does it provide for family-based diversity? Include a review of parental policies, return-to-work support and breast-feeding support.]
Work/life balance
[Create a statement regarding the Kingfisher’s policy stance on work/life balance and any supporting policies and procedures.]
[What strategies should be implemented to support work/life balance? (Summarise if already included in items 4, 5, 6.)]
LGBTI community
[Review Kingfisher’s diversity policy.]
[How well does it provide for LGBTI diversity?]
[How could the policy be improved to embrace LGBTI diversity?]
Disability
[Review Kingfisher’s diversity policy.]
[How well does it provide for disability diversity?]
[How could it be improved to embrace disability-based diversity?]
Aboriginal and Torres Strait Islander peoples
[Review Kingfisher’s diversity policy.]
[How well does it provide for Indigenous diversity?]
[How could it be improved to embrace Indigenous-based diversity?]
Recruitment and selection
Recruiting employees
[How can Kingfisher aim for diversity when recruiting and promoting employees?]
Selecting employees
[What strategies can be put in place to prevent discrimination and bias in the selection process?]
Bullying and harassment
Definitions
[Write a clear definition of bullying and sexual harassment. Provide employees with links to websites for where they can go for support and further assistance if they feel they have been bullied or harassed.]
Bullying
Sexual harassment
Grievance procedure
[Discuss how the current grievance procedure could be improved.]
Create a flow chart for a grievance procedure
Training needs
[Based on the suggestions for improvement made in this report, write an overview of the training needs Kingfisher employees will have.]
[Include suggestions for how these training needs will be met, taking into consideration the different needs of your employees. This can be presented as a table.]
Promoting diversity
Promoting diversity to staff
[Describe how you could promote the benefits of diversity and any updates to a diversity policy to staff.]
Promoting diversity externally
[Besides the AHRI awards, what other external forums could be used to promote Kingfisher’s diversity success and further enhance the benefits of diversity in the workplace to the broader society?]
Conclusion
[Reflect on this report, the Kingfisher’s policy and what you’ve learnt from doing this unit.] [In summary:
What areas in the diversity policy were neglected, or not adequately addressed?
What are the benefits of having a policy on managing diversity?
What have you learnt from doing this report and studying this unit?]
Assessment Task 2 Checklist
Student’s name:
Did the student: Completed successfully? Comments (Required)
Yes No Task 1 Introduction and legislation Task 2: Age, gender and family diversity Task 3: LGBTI, disability and Aboriginal and Torres Strait Islander peoples Task 4: Bullying and harassment Task outcome: Satisfactory Not satisfactory
Assessor signature: Assessor name: 5048049795560
5978875-107625ASSESSMENT SUMMARY SHEET
After the assessment, the Assessment Summary Sheet should be signed the Assessor, Student and the Academic Manager. If a Not Competent, has been achieved then strategies to address the gaps in the performance should be have been identified and a time for reassessment organised on the attached resubmission / feedback sheet.
Code Title
BSBDIV501 MANAGE DIVERSITY IN THE WORKPLACE
Student Name Student ID Commencement Date Completion Date Student Declaration I declare that:
The Trainer/assessor advised me of the date and time of the assessment
The Trainer /assessor explained appropriate evidence required to complete assessment
The Trainer/assessor explained the purpose and the consequence of assessment
I was provided with any special needs required relating to the assessment process
The Trainer/assessor explained my rights regarding the appeals process
This assignment is my own work and that I have correctly acknowledged the work of others
This assignment is in accordance with Gamma Education & Training guidance on good academic conduct (and how to avoid plagiarism and other assessment irregularities)
 

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