Highlights
Manage separation or termination
Manage mediation processes
Manage employee relations
Question 1
Identify site, enterprise, and statutory requirements that may affect your organization’s business operations, employee relations matters (including separation/termination), or dealings the organization may have with employee organizations, representatives, or regulatory bodies.
Identify the relevant awards/enterprise agreements/industrial instruments encompassing all employees within the organization.
List the key stakeholder involved in the Australian Industrial Relations system.
Identify key sources of expert employee relations advice.
Question 2
Identify and explain the objectives of specific organizational policies and procedures that assist in dealing with employee relations, conflicts/issues.
Outline your policy/procedure for disciplinary measures and dismissal and how you ensure that any staff whose responsibility it is to take disciplinary action has the necessary skills and knowledge to do so.
Identify reasons why an employee’s employment with an employer can end.
Question 3
List the rules that apply to unfair dismissals and explain the importance of following due process in relation to dismissals under the Fair Work Legislation.
Outline how technology can be used to manage the due process and ensure compliance with any legislative or organizational requirements (including any judicial/regulatory bodies).
Question 4
Identify at least two mediation models that could be used in a workplace environment and the benefits of using them.
Give an example of when it would be appropriate to use mediation to solve a workplace issue problem or dispute.
Identify what ‘areas’ of competency would be essential for those conducting mediation to be trained in.
Task 1
Conduct a review of your organization’s employee relations environment including any relevant legislation, agreements, underpinning policies, and procedures. A template is provided below for you to use or you can use an internal document.
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