Highlights
Task:
PART A – Toyota Case Study
Task 1 – Management mistakes
The HR manager of Toyota did not consider the redundancy conversation time, and thus they make actions quickly that negatively affect the overall results. On the other side, HR did not develop any proper strategy for employee's reaction and this, in turn, affect the results oppositely as well as the decision is so fast, where the employee does not take time to reach. HR also did not offer a strategy that helps to move them properly. Apart from this, HR did not organize proper support to handle the redundancies, which in turn affect the company's overall performance negatively. Thus, not accepting the change in the appropriate way will also consider another mistake of HR.
You have covered most of the key points which were a lack of consultation with the employees over the changes and the process to select those who would become redundant. The HR people should have made sure that there was a clearly understood policy on redundancy and how it will be managed. This includes the process of physically moving people out of the organization. I can see you have a bit of trouble with the language and I can’t help you much there, it is just needing practice to get this right. All I can suggest is that you keep your responses very simple and if possible, get someone to check your work for you prior to submitting.
Task 2 – A better way to manage the situation
Deal with the circumstance uniquely; it is suggested that the company development strategy like shifting their moderate experience employees towards another branch so that they also get an opportunity to prove their efficiency in front of others. In addition to this, to preserve the Toyota's brand image, it is also suggested that the company comply with the Australian government's laws and regulation to improve business operations. Along with this, the company should take advice from the experts to meet the company's decision.
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