BSBHRM525: Manage recruitment and onboarding Learner Assessment Pack

Assessment Description

This assessment pack requires the learner to manage recruitment, selection, and
onboarding processes within an organisation. To complete this assessment package, the
learner must complete 3 assessment tasks. For a task to be considered satisfactory, all
elements of it must be complete. On completion of the 3 tasks, the learner will demonstrate
that they can:
• Develop recruitment and onboarding policies and procedures.
• Manage recruitment process.
• Manage staff onboarding.

Introduction

All students who have nominated a third party for their course must provide a completed
third-party evidence collection form for this unit. You can nominate a third party here.
Download the third party evidence collection form for this unit here. Ask your nominated and
approved third party to complete the form and submit the completed evidence collection form
with your assessment.
Include a bibliography and in-text citations using the Author Date method for more
information click here.

NOTE: This assessment must be undertaken only using the Book Café case study organisation and cannot be undertaken based on your workplace.

Assessment Task 1: Develop recruitment and selection processes

In this assessment task, you will develop recruitment and selection policies and procedures in accordance with organisational plans for:

Task 1 Specifications

• Four screenshots of policies and procedures
• Policy analysis document
• Four policy review reports
• Recruitment Best Practice Report
• Sources of expert advice and evidence
• Recruitment fact sheet
• Updated policy and procedures (including checklists)
• Communication plan
• Presentation to stakeholders
• Email for trial
• Training needs report
• Training plan
• PowerPoint Presentation and participant guide.

Scenario:

The Book Café located within the John Readings Bookstore is a privately-owned company (the Book Café Group (BCG)) that until recently operated four Book Cafés in and around the Melbourne metropolitan region. Twelve months ago, the company won an open tender to run the Book Cafés in John Readings bookstores throughout Australia and New Zealand. Because of this, the company has recently developed a new strategic plan that has seen the opening of 13 Cafés in John Readings bookstores across Victoria, with a further 138 stores opening in stages over the next 18 months, all with cafés included. Due to the extended hours of operation, each Bookstore Café requires a manager, and assistant manager, two chefs, two kitchen hands, two barista’s and four full-time waiting/service staff. The Cafés are supplemented by casual staff during peak service periods and supported by a regional HR Advisor. The Company currently employs 156 staff in Bookstores in Victoria with a further 850 staff operating other hospitality venues around Australia. Part of the company’s HR plan is to employ a further 1,656 staff mainly to operate the Book Cafés as they open. This will occur in three stages. Below are the current Book Café Groups recruitment and selection policies and procedures written progressively over 2023 - 2024. Book Café Group 2023 Recruitment and Selection Policy The Book Café Group aims to establish itself as a premier partner with John Readings Bookstores as a ‘destination’ provider of gourmet coffee and food for the ethically and literally aware Bookshop enthusiast. In line with JR expansion plans, the BCG will expand to a number of key locations throughout Australia, New Zealand and the Asia Pacific. The Company currently employs 156 staff in Bookstores in Victoria with a further 850 staff operating other hospitality venues around Australia. Part of the company’s HR plan is to employ a further 1,656 staff, mainly to operate the Bookstore Cafés as they open. This will occur in three stages. 

Assessment Task 2 Recruit and Select Staff

In this assessment task, you will demonstrate your ability to recruit and select staff for:

Task 2 Specifications

• Three screenshots of documentation
• Outline of the RSI needs of the business over next 3 months
• Email to CEO highlighting the RSI needs and asking for support/feedback
• HR capability and staffing report
• Email seeking approval of HR capability & staffing report
• Four job descriptions
• Email
• Action plan
• Advertising plan – 2 roles
• Recruitment shortlisting criteria – 2 roles
• Email to recruitment agency – 2 roles
• List of applicants and the rating against the criteria – 2 roles
• Email to selection criteria – 2 roles
• Simulation with your Assessor – 2 roles
• Meeting minutes
• Two emails to unsuccessful candidates – 2 roles

Scenario BCG CEO: 

Jim Murphy, the CEO of BCG is an old-fashioned manager who has not had a lot to do with workforce planning and still relies on intuition and/or the right feel’ when recruiting staff to the company. He also has a strong belief that, in hospitality, especially on the front line, you just throw the new start into the role, and they sink or swim. Suffice to say he doesn't see the need for a lot of recruitment planning or an extended probationary period. Over his career, he has seen many potential employees not front up again after the first day and those that do are more often than not competent to do the job and he reckons that's all we need. ‘He says, 'We pretty much know after day one whether they're any good or not, it's not difficult!” However, post – Covid it has been harder to find the right staff and Jim is keen to ensure the new contract with John Readings goes smoothly so he is supportive of the HR team and the actions they recommend recruiting the people they need for the book cafés.

Comprehensive HR Recruitment and Onboarding Assessment

Assessment Objective:

• Apply HR policies and procedures to manage recruitment, selection, and onboarding for a rapidly expanding organisation.
• Demonstrate practical skills in workforce planning, documentation, and staff integration.

Key Assessment Tasks:

1. Develop Recruitment and Selection Policies – Create and update policies, review reports, best practice documentation, checklists, and training plans.
2. Recruit and Select Staff – Conduct staffing requirement analysis, develop job descriptions, advertise roles, shortlist applicants, and manage selection communications.
3. Onboarding Staff – Implement induction plans, training schedules, and onboarding documentation for new employees.

Scenario Context:

• Book Café Group’s rapid expansion requires recruitment of 1,656 new staff.
• CEO is supportive but inexperienced in formal workforce planning, emphasizing structured HR processes.

Step-by-Step Mentor Guidance

1. Understanding the Assessment:Mentor clarified objectives, deliverables, and the case study scenario.

2. Planning Policies and Documentation:Guidance on developing recruitment policies, checklists, communication plans, and training materials.

3. Managing Recruitment and Selection:Assisted in staffing requirement analysis, job description creation, advertising strategies, shortlisting, and applicant evaluation.

4. Onboarding Implementation:Supported creation of induction plans, training schedules, and participant guides to ensure smooth integration.

5. Reporting and Communication:Ensured professional formatting, clear communication, and proper referencing throughout reports and presentations.

Outcome of the Assessment

• Completed comprehensive recruitment and onboarding documentation aligned with BCG standards.
• Applied best HR practices in a multi-stage organisational expansion scenario.
• Developed professional communication and reporting skills, including emails, reports, and presentations.
• Gained practical workforce management experience, including planning, recruitment, and induction implementation.

Learning Objectives Achieved

1. Policy Development: Aligned recruitment and onboarding policies with organisational goals.
2. Recruitment Execution: Managed staffing requirements, job advertising, shortlisting, and candidate selection.
3. Effective Onboarding: Designed induction and training programs for new employees.
4. Professional Reporting: Produced clear, structured, and well-referenced HR documentation.
5. Practical HR Application: Linked HR theory to a real-world organisational expansion.

Elevate Your Grades with Expert Assignment Support

Looking to understand how a high-quality assignment is structured? Our sample solutions provide a clear reference for formatting, research, and academic writing. They are designed to help you learn, plan, and improve your own work.

Important: These samples are for reference only. Submitting them as your own work is considered plagiarism and can lead to serious academic consequences.

Need a stress-free solution tailored just for you? Our team of professional academic writers can deliver a custom, plagiarism-free assignment that meets your exact requirements. Ordering a fresh solution ensures you get:

• 100% original content written specifically for your topic
• Accurate referencing and formatting according to your guidelines
• Clear, structured, and well-researched writing
• On-time delivery so you never miss a deadline

Take control of your academic success today learn from the sample or secure a fresh, original solution!

Download Sample Solution                                                                   Order Fresh Assignment