BSBHRM602 - Human Resource Services & Apex Work Skills Pty. Ltd. (AWS) Case Study & Human Resources Manager Report Writing - Management Assignment Help

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Scenario 
Apex Work Skills Pty. Ltd. (AWS) is a private Registered Training Organisation that delivers nationally recognized training courses in construction, business management, accounting,  children’s services, aged care services, etc.  
AWS has a student enrolment of 2000 and approximately 50 training staff employed on a sessional or full-time basis. The RTO has about 30 administration staff. 
Traditionally AWS has delivered nationally recognized training courses in construction and business management.  
The CEO of AWS wants the RTO to be known as the best in the country. AWS always employs suitably qualified and experienced trainers and assessors. In order to ensure compliance with trainer/assessor requirements, AWS has committed substantial funding towards the professional development of its trainers.  
AWS has two student cohorts – international fee-paying and domestic government funded. International students pay full course fees for their study, while AWS has been receiving government funding for delivering vocational training programs to domestic Australian students, based on the student’s eligibility for receiving funding.  
AW’s strategic plans and business plans are based on the assumption that the RTO will continue to receive government funding and revenue from international students as a source of income.

 

AWS operates in the following external environment 
Factors with significant implications for effective human resource management related to the changing composition of the Australian workforce, in terms of age, gender, and ethnic distribution. AWS seeks to ensure that its workforce, to the greatest extent possible, reflects the  Australian community. To that end, AWS will continue to analyze and remove the systemic organizational barriers to women’s advancement and encourage diversity in its staff and student population. 
For all staff, the issue of work-life balance has become a high priority that is essential to address. A comprehensive approach to personal and professional development is necessary so that AWS can create the career opportunities and reward structures that contribute to ongoing job satisfaction and, hence, retention. 
AWS operates within a complex legal framework and several items of legislation are directly relevant to day-to-day human resource management.


Task 
As the new Human Resources Manager, you have been assigned the task of leading the planning process to develop a human resources strategic plan for AWS in keeping with its planned future directions. 
You’ve been asked to research and investigate the information provided to you and prepare a written report outlining the identified human resources strategic directions and objectives and targets for AWS. 
This report should not exceed 500 words. The report should be professionally written, using suitable formal language, and should be free of grammar and spelling errors. 
The report must address the following: 
a. analysis of the strategic plans and information about AWS provided to you in the scenario  to determine human resource strategic direction, objectives, and targets

b. environmental analyses to identify at least three emerging HR practices and trends that  may impact AWS’s HR strategy 
c. future labor needs, skill requirements, and options for sourcing labor supply (at least two of  each), based on the environmental analyses 
d. new technology that can be used and its impact on job roles and job design at AWS (at  least two) 
e. recent and potential changes to industrial and legal requirements that may impact AWS  (at least one) 
At the end of your report, you must include a reference list identifying your research sources. 

 

Scenario 
This is a continuation of the scenario in Assessment Task 2. The CEO has asked you to facilitate a  session with the management team to consult them about, and document, their HR preferences,  philosophies, values and policies. 
Currently, AWS has a student enrolment of 2,000 and approximately 50 training staff employed on a sessional or full-time basis and 30 administration staff. 
Over the next two years, the student numbers are expected to reduce due to the impact of  COVID-19 on the international student movement and are expected to be around 1,200. 

 

The following is a rough forecast for training staffing for the next 18-24 months for AWS. 

Number of students 

1,200 

Number of the student in a group/ trainer 

25

Number of groups 

48

Number of hours of training for students in a group 

20 hours/week

Number of teaching hours/trainer / week 

40 hours/week

Number of students a trainer can teach 

50

Total number of trainers required to teach 1200 students in 48 groups 

30 FTE


 

The following is a rough forecast for administrative staff for the next 18-24 months for AWS,  scaled to meet the requirements of 1,200 students. 

Managers 

8

Coordinators 

3

Student administration 

6

Accounts 

4

HR Admin 

2

Total number of Management and Admin staff 

23



Human resources goals: 
• facilitate a flexible workforce to promote talent retention 
• support the development of AWS as a learning organization that is responsive to individual and organizational needs, achieve organizational goals, and promote job satisfaction and retention.
• provide high-quality human resource services to the organization 
• ensure that AWS fulfills its statutory and audit requirements 
• monitor organizational and individual performance 
• identify, promote and implement improved policies and practices that demonstrate social,  environmental, and economic responsibility.


 

Part B: Develop strategic objectives and targets for human resource services Scenario 
Having completed the necessary research and consultation, your next step is to develop the human resources strategic objectives and targets for the next 18 – 24 months, based on the agreed goals, and a strategic plan.  
The broad human resources goals, as indicated in the scenario given in Assessment Task 1, are  as follows: 
• facilitate a flexible workforce to promote talent retention 
• support the development of AWS as a learning organization that is responsive to individual  and organizational needs, achieve organizational goals, and promote job satisfaction and  retention 
• provide high-quality human resource services to the organization 
• ensure that AWS fulfils its statutory and audit requirements 
• monitor organizational and individual performance 
• identify, promote and implement improved policies and practices that demonstrate social, environmental, and economic responsibility 
Task  
Based on the information in the scenario above, as well as the report you have prepared in  Assessment 2, identify strategic goals, objectives, and targets, as follows:  
• select any three strategic goals (3) goals (based on your research report and the goals  discussed and agreed upon during the meeting) 
• for each goal develop at least two (2) objectives, ensuring they align with the organization’s vision and strategy 
• set targets for each objective for year 1 and year 2 
• note your goals, objectives, and targets in the following format (one example has been  given to you at the end of this task)
 

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