BSBINM501: Manage An Information Or Knowledge Management System - Leadership Management Assignment Help

Manage An Information Or Knowledge Assignment Help

1. Why is it important to research stakeholder requirements for an information or knowledge management system? Give examples of how you might collect information from internal and external stakeholders
2. Your suppliers and contractors may also require the ability to use your knowledge or information management system to enable them to fulfil their requirements. Give two examples of how you might achieve this while maintaining the integrity of your system.
3. As a manager responsible for implementing the required training, you need to understand the type of knowledge that is deficient. Briefly explain the two different types of knowledge and provide examples of how you may identify a deficiency in each type within your staff.
4. When planning the facilitation or delivery of training the requirements of federal and state legislation must be complied with. List at least three (3) statutes you must be aware of within your workplace context.
5. Describe SWOT analysis. Give examples of how it may be used to measure the effectiveness of an information management system.
6. What are the objectives of the information or knowledge management system at your workplace?
   1. How are these objectives achieved?
   2. What measures are used to record and monitor this information?
7. Implementing an information or knowledge management system can have several operational implications of which the manager must be aware. Give examples of some of these implications that were, or may be, experienced in your workplace.
8. The ongoing review and evaluation of the information or knowledge management system ensures it stays relevant. Find two other advantages of review and evaluation. Explain how these advantages affect a workplace over the long term.
9. Identify stakeholder training requirements and needs from a knowledge system requires research. Give examples of methods you have used, or would consider using in the future, to assess client learning needs.

• Summarise the whole plan into a couple of paragraphs. Write this up after you have finished writing the entire plan. This will be like a trailer is to a movie; the executive summary is the trailer if the report is a movie

• Explain why you are embarking on this project. What do you wish to accomplish by developing this plan?

• Explain what you will achieve by building this knowledge management plan /report.
• What advantages will it bring to the organization?
• How will it make things easier in the business?
• How does information knowledge management affect customer service and customer satisfaction?

• What aspects of knowledge need to be created for this plan?
• Think of all the different elements of the business and start by listing out the things different employees need to be aware of working in different parts of the business.

• After you have listed out the knowledge that is required across the board in the business, think of how this will be imparted to the people who need it?
• How will you share the knowledge efficiently among all the stakeholders?

• Explain tangible and intangible knowledge
• How will you recognise the training needs of the employees?
• After you recognise who needs to be trained in what, how will you provide this training?
• How often do you evaluate who needs what training?

• Explain what resources do you need?
• What resource media do you need (Electronic, paper-based, etc.)
• Human resources
• Physical resources
• Financial resources

• What are contingencies?
• Types of technical risks associated with system
• Who are technical specialists?

• What are the difficulties you may face in doing all the above?
• How will you tackle these difficulties?

• What are implementation issues?
• How do you intend to address implementation issues?

• What is systems integration?
• How are data and information systems aligned?
• Monitoring integration

• Why do you need to monitor and evaluate the system?
• What do you need to monitor?
• How will you measure its success?
• How do you document the monitoring?
• How can you figure out if the plan is fulfilling all the objectives you stated?
• How can you check if it is really helping the business?

• Explain performance measures
• How to collect information regarding performance measures?
• Researching trends from performance measures (quantitative / qualitativeanalysis)
• KPI’s
• Performance standards

• How to analyse effectiveness of the systems?
• Aligning the system with business processes
• How to report on systems effectiveness?
• Report structure

• Identify business plan goals and objectives
• Identify strategic plan goals and objectives
• Identify operational plan goals and objectives
• How to determine the system’s contribution to business/ strategic /
• Operational Plans?

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