Highlights
Assessment Questions:
1. Review the organization policy and scenario information provided (in the Appendix of this task) for Fast Track Couriers.
2. Prepare to write a report on change requirements for Fast Track by following steps 3–10 below.
3.Analyze the organizational objectives provided in the scenario to identify the change requirements for Fast Track Couriers:
a. Identify requirements for change
b.prepare an explanation of how your identified change needs a link to the organization’s strategic plan goal/s.
4. Review the organization’s current state to understand how the current policies, practices, and operations deliver against the organization’s strategic goals.
Review the organization’s performance against objectives with regards to its:
a.people
b.processes
c.technology
d.structure.
5.Monitor external trends to identify events or trends which may impact on the achievement of the organization’s strategic plan goals: (BSBINN601)
a.identify two external trends
b.develop an explanation of how the trends currently impact or will impact organizational objectives.
6. Identify major operational change requirements:
a.identify changes due to performance gaps
b.identify changes due to business opportunities
c.identify changes due to threats
d.identify changes due to management decisions.
7. Identify specialists to be consulted to assist with identifying change needs:
a.identify specialists you will engage to help identify change requirements and be prepared to explain your reasons for engaging these specialists
b.identify what consulting model you would adopt to engage the specialists and be prepared to explain why you would use this model.
8. Assume your assessor is a specialist/expert of the kind you have identified in step 7. Consult with your assessor to assist with the identification of change management requirements and opportunities.
9. Identify the managers that need to be informed. Prepare a plan that identifies who, when and how stakeholder managers will be engaged to review and prioritize change requirements. (BSBINN601???????)
10. Assume your assessor is a manager you have identified. Consult with your assessor to review the changes you propose and to help you prioritize changes. Suggest and justify the priority you have assigned to each change you recommend.
11. Prepare a 3–to a 4-page report detailing change requirements for the organization. Include all the information you identified and explanations that you prepared in steps 3–10.
12. Submit all documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.
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