Internal Code: TV1
Management Assignment:
Questions:
1) Identify the need for the change, including:
o How the change supports the strategic direction of the organisation (vision, purpose, scope)
o Identify what approvals will be required and from whom
o The relevant internal and external environments impacting on and by the change
o Force field analysis of the change, forces for and against the change
o Identify any specialists consulted for the change
o Indicate what theories on change were utilised
o Conduct a cost benefit analysis to determine the change viability
2) The Management strategy used to implement the change:
o Overview of the organisation/department
o Description, purpose and objectives of the change
o Identify the drivers of the change, sponsor and implementers
o Indicate the key elements impacted by and impacting the change, staff, culture, systems and procedures
o Provide a communication plan clearly identifying the range of stakeholders impacted by the change, both internally and externally, the communication techniques utilized in planning, implementing and reviewing the change
o Investigate real and potential barriers to the change (constraints, resistance, time etc)
o Outline the methods to overcome these barriers
o Risk analysis and mitigation strategies to formulate potential contingency plans
o State the timeline for the change process (Gannt Chart)
o Indicate how resources allocated
o List the Key Performance Indicators to be used to measure the progress of the change
o Indicate how the change process was reviewed, monitored and evaluated.
3)Evaluation and conclusion report:
o Provide a conclusion to the change process
o State any recommendation for further change and what would you do differently next time.
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