BSBITU213 - Use Digital Technologies to Communicate Remotely - Business Assignment Help

Assignment Task :

Task 1 – Knowledge Questions(BSBITU213 )
Complete the following knowledge questions based on the unit of competency assessment requirements. Tick or highlight the correct answer/s for multiple-choice questions (some questions may have more than one answer). Your assessor will provide you with another attempt to answer any incorrect questions. They may also confirm understanding with verbal questions.

1. Identify which of the following are new and emerging technologies:
a) Intranet that can be accessed by any authorised users within a business organisation
b) Computer made of recycled plastics that operates on less power than a light bulb
c) Collaborative online spaces which provide private/group messaging and chat functions
d) Artificial personal assistants that can be used for business communications
e) Visual VR and AR that can make sales pitches or presentations more impressive
f) Cloud web-based collaborative platforms where users can share folders and files
g) Wearable technology that allows wearers to physically interact with visual communication

2. Identify which of the following are proper netiquette rules that should be followed:
a) Be courteous – you are talking to a human, not a device 
b) Don’t help less experienced people – they need to learn for themselves
c) Adhere to the same standards online that you follow in real life
d) It is unacceptable to make a mistake so be unforgiving to anyone that makes one
e) Respect other people’s time (and bandwidth)
f) Make yourself look good online – spelling and grammar count
g) Only troll on people that are older than yourself
 

3. Identify which of the following policies and procedures should organisations implement to help keep commercially sensitive information private:
a) Identify and prioritise confidential information
b) Study current information flows and perform risk assessment
c) Provide new employees with open access until they breach policies and procedures
d) Determine appropriate access, usage and information-distribution policies
e) Implement a monitoring and enforcement system
f) Inform customers/clients you cannot guarantee privacy/confidentially to avoid law suits
g) Review policies, procedures and systems regularly

 
Task 2 – Identify Methods
In this task you will need to identify methods for digital communication in accordance with organisational and task requirements. 

Task 3 – Implement Procedures
In this task you will need to implement procedures to send and receive digital communications in accordance with organisational and task requirements

Task 4 – Manage Effectively
In this task you will need to manage digital communications effectively in accordance with organisational and task requirements.
 

Task Instructions 
Manage digital communication in your workplace, or simulated work environment, by completing the following tasks:
• Set security levels and/or filters for incoming communications
• Create at least three (3) folders in your Inbox and file at least two (2) communications in the appropriate folder
• Permanently save communication in accordance with organisational requirements
• Permanently delete two (2) communications and archive two communications
• Develop two (2) methods to communicate electronically with stakeholder
Provide evidence of you completing these tasks with screenshots and/or screen recording.

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