Highlights
Task:
Question 1
Describe examples in the table below on how work relationships can support and hinder achieving planned outcomes.
Write your response into the table:
Examples where it supports Examples where it hinders
Question 2
Describe examples in the table below on how the cultural and social environment can support and hinder achievingplanned outcomes.
Write your response into the table:
Examples where it supports Examples where it hinders
Question 3
Explain techniques in the table below, for developing positive work relationships and building trust and confidence in a team.
Write your response into the table:
Areas Describe techniques
Using Interpersonal styles
Communications
Consultation
Cultural and social sensitivity
Networking
Question 4
Describe techniques for communicating ideas and information to a range of stakeholders.
Insert your response here:
Question 5
Outline problem solving methods.
Insert your response here:
Question 6
Explain methods to resolve workplace conflict.
Insert your response here:
Question 7
Explain methods to manage poor work performance.
Question 8
For each strategy in the table below, explain how to monitor, analyse and introduce ways to improve work relationships.
Write your response into the table:
Strategy Explain Technique
Monitor workplace
relationships
Analyse workplace
relationships
Implement improvements
to workplace relationship
Question 9
Explain the impact of legislation and organisational policies on workplace relationships.
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