BSBLDR502: Lead and Manage Effective Workplace Relationships - Communications Objectives - Report Writing - Management Assignment Help

Assignment Task:

Your Task
1. Read the scenario in Appendix 1, particularly the background to the simulated organisation, current change issues, communication and consultation needs, and
information about your role as the manager.
2. Review Australian Hardware simulated business documentation, including strategic plans and operational plans. Note what the organisation does, how it does it, what its goals and objectives are, and who its stakeholders and customers are.
3. Identify at least three communication issues faced by the organization from the scenario in Appendix 1.
4. Develop a draft communications strategy for meeting organisational needs that includes:
a. three to four communications objectives
b. at least two different audiences, for example, senior management, work teams, or individual employees
c. at least two methods of communication or media

5. Identify at least two consultation issues faced by the organization.
6. Provide two provisions to facilitate bottom-up consultation (from employees to management); for example, consultation on employee health and safety, consultation
on continuous improvement of work processes, consultation on employee conditions and pay, or consultation on job roles and performance expectations.

7. Identify at least three grievance situations faced by the organization
8. Develop a brief grievance procedure to handle the grievance situations.
9. Identify the networking requirement for your employees and develop a networking plan
10. Identify the grievance situation and difficulties faced by your team. Develop processes and systems to manage difficulties including:
a. The steps you employee in identifying and resolving conflicts and other difficulties according to organisational policies and procedures
b. An action plan as to how to address difficulties providing guidance, counselling and support to assist co-workers in resolving their work difficulties. You may use the appendix 2 handling difficulties action plan for this activity.
11. Role-play activity
a. Form the individuals for this role-play (i.e. Kate, Tony and Jeff from your fellow trainees while you are being assessed by your assessor how you handle situations as the manager)
b. During this role play activity, maintain your own interpersonal communication styles to meet the organisation’s cultural diversity and ethical environment and guide and support the work team in their personal adjustment process and ensure you gain and maintain the trust and confidence of colleagues and employees through professional conduct
c. Discuss the communication issues faced and your communication strategy to team.
d. Consult the individuals and team for WHS issues
e. Explain the importance of networks to build workplace relationships providing identifiable outcomes for the team and the organization
f. Provide resolutions to co-workers in their work difficulties by providing

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