Highlights
Task Details
There is no restriction on the length of the question responses, or time restriction in completing the assessment. It is anticipated however that the assessment will take approximately 2 hours to complete, and word limit is unit as a guide only. The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your resubmitted work.
You must complete all questions unassisted by the assessor or other personnel but may refer to reference material as may be needed. All questions must be answered satisfactorily for the assessment to be completed satisfactorily. For any assessment conducted that is incomplete, or without satisfactory performance, the assessment will need to be completed again after further training support. This may be simply to focus on question areas not achieved in the prior assessment.
QUESTION 1:
This question requires you to demonstrate the knowledge required to lead and manage effective workplace relationships.
Describe how systems, policies, and procedures generally support the development of effective work relationships To do this, you must complete the following table. Limit each response to 20 – 40 words only.
QUESTION 2:
Identify two (2) legislations relevant to managing effective workplace relationships. For each legislation, outline three (3) provisions. Bullet points will suffice.
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