BSBLDR502 - Lead & Manage Effective Workplace Relationships Report - Management Assignment Help

Assignment Task:

Task:

To gain competency in this subject, you need to answer all the questions below.
1. Using five different examples from your organisation, or an organisation you are familiar with, answer the following questions by completing the table below:
a. What types of information do you communicate within your organisation to support others to achieve work responsibilities?
b. What is the purpose of the information?
c. Who is the audience?
d. What methods do you use to communicate the information?

2. What aspects must you consider while establishing a strategic consultation process?

3. List two consultation methods you could use to receive information and feedback from your team.

4. While providing a feedback to co-workers you may experience a range of reactions. What might they include?

5. What are the ways that you use to build trust and confidence of your colleagues?

6. Describe a range of strategies you follow for managing poor performance within your team.

7. How can you use networks to build workplace relationships providing identifiable outcomes for the team and organisation?

8. Give at least three examples of who you would network with and how they would benefit the team and organisation?

9. Describe how you would present yourself at a networking event in a way that supports your individual and organisational outcomes (refer to positive and negative networking actions).

10. For what reasons might your co-workers develop difficulties in workplace relationships?

11. How would you provide guidance, counselling and support to assist co-workers in resolving their difficulties in the workplace?

12. What are the dispute resolution principles? Briefly describe them.

13. What methods may you use to resolve conflict in the workplace?

14. Explain how systems, policies and procedures can support the development of effective work relationships focusing on interpersonal styles, communications, consultation, cultural and social sensitivity, networking and conflict resolution.

15. Outline legislation relevant to managing effective workplace relationships.

Task Two - Case Study
Please read the case study and answer the questions below.
Approximately 6 months ago, you were promoted to be a supervisor of your department. Two of you former peers – Lisa and Jim, are now your subordinates. While Lisa has taken this change well and she was happy for you, Jim has become difficult to work with. Since you became a supervisor, Jim does nothing more than it is necessary and thus the department performance levels have dropped. Another employee – has told you that Jim criticises you and your decisions at every opportunity he has, and this has caused a number of other employees to doubt your abilities, or even turn against you. The employee said that Jim is trying to convince other employees to lodge complaints about you to the topmanagement.

1. List the symptoms that indicate a problem is developing in your organisation.

2. Describe the relationship difficulties you encounter as part of the problem.

3. Describe who the problem affects, analyse the extent of the problem and determine its consequences if it is not resolved.

4.How would you gain trust and confidence of your colleagues?

5. Describe how you would handle/resolve this issue. What actions, as a leader, would you take? Prepare an action plan you would follow to resolve this workplace problem.

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