BSBLDR511:Develop and use Emotional Intelligence - Emotional Strengths and Weaknesses - Business Assignment Help

Assignment Task :

 Unit description This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace. It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes. 

It applies to managers who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams. No licensing, legislative or certification requirements apply to this unit at the time of publication. Key competencies 

1. Identify the impact of own emotions on others in the workplace

2. Recognise and address the emotional strengths and weaknesses of others

3. Promote the development of emotional intelligence in others

4. Utilise emotional intelligence to maximise team outcomes Foundation skills Learning Identifies and uses strategies to improve own emotional intelligence

Performance evidence 

Evidence of the ability to: 

• conduct an analysis to identify own emotional strengths, weaknesses, stressors, emotional states and triggers, incorporating feedback from others 

• identify workplace situations and environments that may trigger an emotional response 

• model behaviours that demonstrate management of emotions 

• recognise the impact that cultural behaviours and beliefs may have on workplace interactions 

• recognise and respond to the emotional states of others 

• use emotional intelligence of self and others to enhance team performance 

• promote the development of emotional intelligence in others. Knowledge evidence 

? Key features of emotional intelligence principles and strategies 

? Key elements of the relationship between emotionally effective people and the attainment of business objectives 

Part A: Identify own emotional strengths and weaknesses

1. Identify at least 3 instances of feeling stressed or experiencing a negative emotional state at work. Write a short description of each instance and describe:
a. What caused the stress or negative emotional state?
b. How did you act or react? Did you notice any changes in your behaviour?
c. How could you modify these and achieve a greater sense of self-control? You will use this material in Part B. Submit this material to your assessor at the end of the
assessment.
2. Identify at least 2 different emotional triggers that impact on your personal emotional states at work. Write a short description of each trigger and discuss:
a. What impact can your automatic responses to these triggers have on others in the workplace?
b. Using your increased awareness of such triggers, how could you control your responses? How could you model workplace behaviours that demonstrate productive
management of emotions for others?

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