Highlights
Task 1
Mentoring and coaching are important development techniques used when training and developing individuals and teams (half a page).
a) Define what is meant by each term:
b) Clearly explain the differences between coaching and mentoring.
c) Reflect on the training and development plan you developed in Assessment 1. Identify an area where a mentoring opportunity exists.
Explain how you would choose the mentor, set the ground rules for the mentor and mentee, monitor the learning then evaluate the effectiveness of this mentoring opportunity.
Task 2
There are issues of access and equity that must be considered when creating training and development programs for teams and individuals.
a) Name 3 specific ‘access and equity’ areas that must be considered when creating, implementing and monitoring a training and development program.
b) For each of these three areas provide two examples of how it should guide your decisions. For example, we are guided by privacy law – specifically the Privacy Act 1988.
Task 3
Ongoing learning is essential for the continual improvement of training and development programs. Feedback is part of this process.
a) Name 4 ways in which a manager can gain feedback from team members on training and development programs undertaken.
b) Why is it important to gain feedback from team members on the training and development programs undertaken?
c) How can feedback be used in the future?
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