BSBLED501 - Management - Develop a workplace learning environment - Assessment Answer

Management Develop a workplace learning environment, Assessment Answer

Assessment Task:

Activity 1A

Objective

To provide you with an opportunity to identify potential formal and informal learning opportunities.

Activity

Individually or in pairs, complete the following questions;
I. Briefly explain what a learning opportunity is.
II. What is the difference between training and learning?
III. What is the difference between formal learning, non-formal and informal learning?
IV. What is the difference between incidental and intentional learning? What do they refer to?

Activity 1B

Activity:

Activity 1C

Activity

I. What is a learning plan and why is it important?
II. What steps must the learning plan cover?

Activity 1D

Activity: Individually or in pairs, complete the following questions:

Using the learning plan that you completed in Activity C, explain how you have considered the diversity of needs. The learning plan or discussion must demonstrate an attempt to address the diversity in a workplace, by ensuring that:
I. No discrimination is identified in the learning plan or discussion
II. Equal Employment Opportunity is demonstrated
III. No stereotyping occurs
IV. No reference to cultural or social discrimination arises
V. Learning styles are considered and various ways in which to engage the stakeholders is demonstrated
VI. Appropriate verbal and body language (if appropriate) is demonstrated
VII. The appropriate questioning technique is used.

Activity 1E

Activity Individually or in pairs, complete the following questions:

I. Why is it important for you to have access to information in the workplace?
II. Class discussion

•  Do you believe that change is important in today’s society and should also be addressed in the learning environment?
•  Take notes of points that you consider important.

Activity 1F

Activity Individually or in pairs, complete the following questions:

 

2. What are the differences between external and internal providers? Give an example of each to demonstrate these differences.

3. Research the advantages and disadvantages of external and internal providers. The advantages and disadvantages should vary from the ones that have already been provided.

4. If you had a large budget, which provider would you use and why?

Activity 2A

Activity I. What role does information have in encouraging a learning culture?
II. One strategy to overcome the barrier to learning is to motivate learners. What impact does this have on a learning culture?As a manager, what can you do to motivate the learner?
III. What are the differences between skills, knowledge and attitudes?
IV. There are many learning opportunities that you can offer your team.List three types of learning opportunities and give examples of a time that you may use them.

Activity 2B

Activity Individually or in pairs, complete the following questions:

I. What is competency-based training?
II. What methods can you use to demonstrate that an employee is competent?
III. Use one of the methods to explain validity, reliability, fairness and flexibility

Activity 2C

Use the three elements of Etienne Wenger’s ‘communities of practice’ to explain the benefits of learning and how it occurs.

Activity 2D

Individually or in pairs, complete the following questions:

I. What is expectancy of motivation?
II. Miriam, the new HR Manager, has approached you and recommended that the company put in place monthly performance awards for the manufacturing team.  What would your response be?
III. What is the importance of effective feedback? What are some practices that you can learn to enhance feedback?

Activity 3A

Individually or in pairs, complete the following questions:

Choose a process that you are familiar with and design a tool to measure the level of learning that a learner received when you trained them. You can find the tool in Appendix Two. In your tool you need to complete the following activities.

Part A
I. Transfer of learning For this activity, you need to determine how the employee can demonstrate the transfer of learning.
II. Knowledge, expertise and competence to be developed

What skills, expertise and competence must the learner demonstrate?
III. Learning Methods and Styles
Change initiatives and their importance require that you use a learning method appropriate for the visual, kinaesthetic and auditory styles. Under each style, recommend a learning method and explain why you have chosen that particular one.
IV. Problem Solving
What should be done if the learner does not demonstrate learning?

Part B
Once you have completed this form, use Appendix Three to develop a basic instrument that you can use to ensure that learning has taken place.

Activity 3B

Individually or in pairs, complete the following questions:

I. Using the space in Appendix Four, design a feedback form based on the learning measuring tool that you developed in Appendix Three.
The aim of this form is to determine whether the learner believes that they have received the same level of learning as indicated on Appendix Three. If not, why not?
II. How long would you wait after learning to ask for feedback? Why?
III. Is this a formal form of feedback or an informal form of feedback?
IV. What should you do if you obtain negative feedback?

Activity 3C

Individually or in pairs, complete the following questions;
I. Develop an individual performance plan for yourself. In the plan, consider your own goals and the ways you could improve your performance. Use the internet to find samples of performance plans and choose one that you believe is appropriate to you. If you do not believe that any suit your purposes, design your own.
II. Based on the individual performance plan that you have developed, identify at least
three specialists you would consult about your goals. This answer must be appropriate to the individual performance plan that you have developed.

Activity 3D

Activity Individually or in pairs, complete the following questions:
I. Why is it important to take a record of training?
II. What should the records include?

ASSESSMENT 2 – SCENARIO/CASE STUDY

The answer to the following question will enable you to demonstrate your knowledge of following:

Foundation Skills

•  Learning
•  Reading
•  Writing
•  Oral communication
•  Navigate the world of work
• Interact with others
•  Get the work done

Knowledge Evidences

•  adult learning
•  coaching and mentoring
•  consultation and communication
•  improvement strategies
•  leadership
• learning environment and learning culture
•  monitoring and reviewing workplace learning
•  problem identification and resolution
•  record-keeping and management methods
•  structured learning
•  work-based learning

Answer each question in as much detail as possible, considering your organisational requirements for each
one.
All answers will vary depending on the learner and the organisation they work for but the learner should be
able to answer each question competently:
1. Develop a strategy for promoting and monitoring learning. Outline how you would:

•  Develop learning plans
•  Establish a workplace which is conducive to learning
•  Evaluate the effectiveness of learning
•  Identify learning needs
•  Negotiate learning arrangements with training and development specialists
•  Select and use work activities to create learning opportunities
•  Use coaching and mentoring to support learning
•  Use processes to ensure that records and reports of competency are documented and maintained within the organisation's systems and procedures to inform future planning.

 

 

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