Highlights
Application This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.
It applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgment using appropriate knowledge to provide technical advice and support to a team.
Foundation skills
The foundation skills described those required skills (language, literacy and numeracy) that are essential to performance. Reading
• Interprets technical language within various texts
• Determines how content can be used appropriately in the workplace Writing
• Uses clear, specific and industry related terminology to complete and update workplace documentation Oral Communication
• Pronounces complex and specific words correctly and uses them in the correct context
• Seeks the view and opinions of others by listening and questioning Navigate the world of work
• Understands and operates within organisational procedures and policies Interact with others
• Selects the appropriate form, channel and mode of communication for a specific purpose relevant to own role Get the work done
• Plans a range of routine tasks, accepting goals and aiming to achieve them efficiently
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