Highlights
Scenario
You have just started work for Flounder & Associates; your job role is a Medical Administration Officer. The Practice Manager is your immediate supervisor and will mentor you throughout the coming months. You have completed your induction and have been given access to online systems, eClaims and the policy and procedure documents. Your induction covered:
Practice administration
Patient records and confidentiality
Computer administration
Task 1
In your role you will need to comply with legislation, industry standards, codes of conduct and policies and procedures. Using your learning resources, the OLS and the internet conduct research to complete the following tables to demonstrate your awareness.
Part A
Choose one of the above Flounder & Associates policies and procedures and explain why this policy is important in relation to patient recordkeeping systems.
Give two reasons why you should always clarify a procedure which is not clear or could be misinterpreted.
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