BSBMGT407 - Information Technology Policy And Procedures - Briefing Report Writing - Networking Through Digital Technology - Business Assessment Answer

Assignment Task

Part 1:  Digital Solutions
BSBMGT407 Apply digital solutions to work processes

Assessment Task 1
•Briefing Report Template
Assessment Task 3
•Information Technology Policy and Procedures

Assessment Task 1.1: Workplace digital applications project

Task summary 
This assessment task requires you to conduct research and develop a briefing report about current and innovative workplace digital applications. You will then be required to research cloud computing systems and set up and upload your briefing report to a public cloud computing system. Your trainer will observe you setting up and uploading the cloud computing system. 

Required
•Access to textbooks/other learning materials
•Computer and Microsoft Office
•Access to an email program
•Access to the internet
•Briefing Report Template
•Video camera

Submit
•Completion of activities 1 - 4

Assessment Task 1.1 Instructions 
Complete the following activities:

1. Write a briefing report.
The first part of this assessment requires you to conduct research about workplace digital applications and then write a briefing report using the Briefing Report Template about the workplace digital applications that you have researched. Make sure that you review the template prior to commencing your research. 
The report should be written in clear and concise English and address the following:

a.General trends and innovations in digital technology applicable to workplaces. You will need to research at least 5 trends or innovations, give an overview of each, and briefly discuss what the trends or innovations mean for a workplace. 

b.Identify and review at least six workplace digital applications (two each for communications, technologies, and networks) that could be used for the following:
Workplace communications (i.e. any digital tools that allow two or more people to communicate with each other and that may be written, verbal, visual, audible or a combination of these). 
Technologies that can be used in any area of the workplace e.g. hardware and software, learning management systems, record management, and document management systems.
Networking through digital applications to form and/or maintain relationships with other individuals or organizations. 

Note that you may focus on general technology, such as project management software, as well as a specific version of the technology, such as Wrike.

For each of the digital applications, you identify, make notes to use in developing your briefing report. The report must address, as a minimum:
The name of the digital technology
Its use in the workplace
At least one benefit of using digital technology 
How digital technology is current and innovative.

c.Networking through digital technology
Provide five examples of digital technology for networking to form and/or maintain relationships with other individuals or organizations.  For each example, describe:
The digital technology application, including its use in the workplace At least one benefit of using the digital technology/application.  How digital technology is current and innovative.

d.An important part of accessing digital information is to review the validity and reliability of information sources. Therefore, you are required to research the Internet to find out how to assess the validity and reliability of digital information sources. 
Then using the information from your research, write five questions that could be used to assess the validity and reliability of a digital information source. 

e.In your briefing report, you will also be required to list at least three of the information sources you have used to research digital applications and for each of those sources answer each of the questions you have developed to review and report on the validity and reliability of the identified information sources. You must provide an overall rating of the validity and reliability of each of the three information sources you used.

f.Investigate legislation and regulations relevant to intellectual property and digital technology. Your research should address:
Identification of intellectual property risks in relation to digital technology. 
Identification at least five Acts and Regulations that apply to intellectual property and digital content.

2.Research cloud computing systems
In this part of the assessment, you are required to research and set up a suitable cloud computer system, which you will then use to share your briefing report with your trainer. 

Research at least three options for cloud storage services. At least one of the options should be a public cloud computer system (which is the one you will use to file and share your briefing report with your trainer). 

Write a brief (about a page) report, ensuring that you address all of the following points:
the name of the cloud storage service
how it compares to other services, including the advantages of disadvantages of each
brief description of the cloud computing systems
storage capability
pricing and plans (as applicable).
which Cloud System you are going to use and why. 
Save this document as Cloud System Report.

3. Send an email to your trainer 
The text of the email should be written in an appropriate (polite, business-like) style.
It should advise the trainer which cloud system you will use, and on what you have based your decision. 

Assessment Task 1.2: Online meeting project
Task summary 
This assessment task requires you to research and identify appropriate online meeting software, develop instructions for using the software to participate in a meeting, and develop online meeting protocols. 
You will then be required to develop a presentation about one of the workplace digital applications you researched in Assessment Task 1, and then set up and conduct a meeting about this digital application using the online meeting software. 
You will then be required to provide training and support for the online meeting software. 

Required
•Computer with:
Microphone
Microsoft Office and a presentation program such as Prezi or PowerPoint
Access to the Internet
Online meeting software
•Printer 
•Meeting space that includes a beamer and screen
•Roleplay participants (trainer and two students)

Submit
•The email with the following attached:
Internet Meeting Report
Online Meeting Protocol
Presentation
•The email containing an invitation to an online meeting,

1. Write a report on internet meeting options.
Conduct research using the internet to identify potential solutions for the company. 
Review current trends and innovations in online meeting software and then identify relevant online meeting solutions, with at least one of the solutions being a free-for-use software, which you will use for the next part of the assessment. 

Your research should address the following:
Name of software
Key features of the online meeting software, including system and equipment requirements 
Plans/pricing as applicable 
Key benefits
Select a valid and reliable option that fits the organization's purpose and outline your reasons for selection. 

Using your research, prepare a brief report (half a page approximately) that includes your comparison and preferred solution. 

Save this document as Internet Meeting Report.

2. Write a protocol document for online meetings
You are now required to prepare for the online meeting with your trainer as follows:
Access or download the free online meeting software that you identified in the previous activity and familiarize yourself with the system. 
Research online meeting protocols. Identify at least 6 procedures that should be followed and make notes for use with your colleagues during online meetings.

Develop a protocol that could be used by staff members when using the online meeting system. The protocol should include the following:
Accessing and downloading software
Setting up a meeting
How to use audio
How to share documents
Any other important information
The online meeting procedures to be followed. 

This document should be approximately one-page long. Save it as Online Meeting Protocol.
Print off three copies prior to the meeting. 

3. Prepare a short presentation using Prezi or PowerPoint 
The presentation should be about any one of the digital applications you researched in Assessment Task 1. 
The purpose of this presentation is to give you the opportunity to demonstrate that you can use the online meeting software to talk about a topic. 

The presentation should be for approximately five minutes and address the following:
The name of the application
Brief description of the application, including its use in the workplace
The benefits of using the application
How to access the digital application
Any costs involved.

4. Write an email to your trainer.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should summarise the contents of the documents and ask for the place, date and time of your meeting to present your findings.

Attach the following to the email:
Internet Meeting Report
Online Meeting Protocol
Presentation

5.Provide training and support for online meeting software 
Meet with three members of staff (roleplayed by your trainer and two students) to provide training and support in how to use the online meeting software. 
Your trainer will advise you of the date and time of the meeting and which students will be present. 

Provide a hard copy of the procedures you developed for using online meeting software and go through the online meeting protocols and the instructions on how to download and install the software. 

Give staff the opportunity to practice using the online meeting software, and to ask questions. 
Provide encouragement to the staff by promoting the benefits of the online meeting software. 

During the meeting, you are required to demonstrate effective communication skills including:
Speaking clearly and concisely 
Using non-verbal communication to assist with understanding 
Asking questions to identify the required information 
Responding to questions as required 
Using active listening techniques to confirm understanding 

6. Send an invitation to your team your trainer) to an online meeting. 

Use the online meeting program to send the invitation and to hold the meeting. 

7.Conduct a meeting using online meeting software
The purpose of this meeting is to show that you can use the online meeting software to outline the digital application that you have chosen, using your presentation to guide you through the meeting. 

Your trainer will be in another room on their own computer to observe your performance.

Remember to give your trainer the opportunity to ask questions and make sure you follow the meeting protocols you developed earlier.

Assessment Task 1.3: Intellectual property project
Task summary 
This assessment task requires you to answer a series of questions and develop a copyright infringement notice. 
You need to answer all of the written questions correctly. 
Answers must be word-processed and sent to the trainer as an email document. 

This assessment is to be completed in the simulated work environment in the College.

Required
•Access to textbooks/other learning materials
•Information Technology Policy and Procedures

Submit
•Answers to all questions 1 - 6

Assessment Task 1.3 Instructions
Bob works at Grow Management Consultants as a Marketing Assistant. Bob is leaving the company in four weeks as he has been offered another job. Bob decides to download free cloud storage software onto his personal mobile phone so that he can have a record of all his current workplace documents in case he needs them in his next job.

1. Review the Grow Management Consultants Information Technology Policy and Procedures. Has Bob acted in accordance with the policy and procedure? Explain why or why not.
A number of staff at Grow Management Consultants have downloaded cloud storage services onto their devices so that they can work from home. However, while their devices have been approved for use, they have not received formal permission to use the cloud services

2. What information could Grow Management Consultants add to their policy and procedure to ensure that the use of cloud storage services meets their compliance requirements?

3. Write an excerpt for the policy and procedure document on how intellectual property and copyright will be protected using cloud storage services. 

4.Research copyright laws in Australia to find out if this scenario is a breach of copyright laws. Explain your findings in a paragraph.

5. Could Better Management Consultants use the text from the blog under 'Fair Dealing' exceptions? Explain your response in a paragraph. 

6. Explain what Grow Management Consultants can do regarding this breach of copyright, without taking the matter to court. 

Part 2:  Digital Solutions
BSBWRT401 Write complex documents

Additional Resources
You will be provided with the following resources before you begin each Assessment Task.

Assessment Task 2.2
Document Checklist 
Style Guide

Assessment Instructions
See your Student Assessment Guide for information concerning submission of assessments, re-submission of assessments and assessment appeal.

Assessment Task 2.1: Written Questions 
Task summary 
This is an open book test, to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word-processed and sent to the trainer as an email document. 

Required
•Access to textbooks/other learning materials
•Computer and Microsoft Office
Access to the internet

Assessment Task 2.1 Instructions 

Provide answers to all of the questions below: 

1.Outline five basic rules for grammar that should be taken into account when developing written documents at work.

2. Outline the minimum punctuation that should be included in a sentence to show how the sentence must be read.

3. Give two situations when it is useful or necessary to include a comma.

4. As a general rule, when should a semi-colon be used?

5. Give three benefits of a plain English writing style in workplace documents.

6. Explain the difference between the active and passive voice giving at least one example of when each should be used.

7. Briefly describe each of the following: simple sentence, compound sentence, and complex sentence. Provide an example of each.

8. Discuss in a sentence or two how the audience, purpose, and method of communication influence the tone of a document.

9. Give three reasons for using styles in a document.

10. Explain two style types in Word and their use.

11. Describe two types of formatting that could be used to improve the appearance/readability of a document.

Assessment Task 2.2: Produce a newsletter
Task summary 
This assessment task requires you to produce a client newsletter for the case study company, Grow Management Consultants.
This assessment is to be completed in the simulated work environment in the College.

Required
•Access to textbooks/other learning materials
•Computer with Microsoft Office and internet access
•Meeting space
•Roleplay participant (your trainer)
•Style Guide 
•Document Checklist 
•Printer and Scanner

Submit
•An email confirming the purpose and requirements of the newsletter. 
•An email with a suggestion for the additional section for newsletter with Newsletter Template attached
•An email with the following attached:
Meeting Notes
First Draft Newsletter
First Draft Newsletter Checklist
Second Draft Newsletter
•An email with Final Draft newsletter and screenshot attached

Assessment Task 2.2 Instructions
Complete the following activities:

1.Participate in a meeting to discuss document requirements
You are required to participate in a short meeting with the Operations Manager (your trainer) to discuss the requirements for the newsletter.
You will also discuss the ways in which the document should comply with the company’s style guide, so make sure that you are familiar with that document prior to the meeting. 

Bring along a pen and paper, or your laptop, to take notes. 

During the meeting, you are required to demonstrate effective communication skills including:
•Speaking clearly and concisely 
•Using non-verbal communication to assist with understanding 
•Asking questions to identify the required information 
•Responding to questions as required 
•Using active listening techniques to confirm understanding 

2.    Plan document 
Following the meeting, write up your notes from the meeting.
Your notes should include, at a minimum, the following:
confirming the information discussed at the meeting including:
•Confirmation of purpose of document as discussed at the meeting
•Summary of headings and content to be included in the newsletter 
•Summary of presentation requirements for the newsletter as per the Workplace Information Procedures and Style Guide
•Confirming production timelines that need to be met.  
•Seeking approval to proceed with the document as outlined.

Save this document as Meeting Notes.

3.    Create a newsletter template
Identify a suitable newsletter template from Microsoft Word to use that will meet the objectives for the document as discussed at the meeting. 

Write the document’s headings in the template to show how the document will be structured. Include a brief summary under each heading to show the content that will be included.

Also, assume that you have also identified that there needs to be another section in the newsletter, as you don’t feel that the information thus far included is enough. Identify another section that could be included in the newsletter and includes an appropriate heading.

Save this document as Newsletter Template in the required folder as documented in the Workplace Information Procedures and Style Guide.

Note that at the end of this assessment task, you will be required to provide a screenshot of the final folder and files. The files should show all versions of the newsletter from Template to the final draft.  

4. Send an email to the Operations Manager (your trainer).
The text of the email should be written in an appropriate (polite, business-like) style.

It should confirm the purpose and requirements of the document and then introduce and summarise the contents of the document. 

The email text should also give a brief explanation of why you recommend that the additional section is included and ask for their approval to move forward with the project.

Attach your Newsletter Template to the email.

5.Develop a first draft of the newsletter
When you have received approval from your Operations Manager, research and draft all of the required content as discussed at the meeting and confirmed in the email. 

Ensure that this draft of the newsletter: 
•It is developed in your own words.
•Is written in clear and concise English
•Conforms to the Workplace Information Procedures and Style Guide
•Includes all of the required graphics, including the company logo and photo of yourself.

Save this document as First Draft Newsletter.

6. Check the first draft of the newsletter.
Now that you have developed the first draft, you are required to review your newsletter against the document checklist as set out in the company’s organizational procedures. 

Print out a copy of the Document Checklist.
Using a pen or pencil, fill out the checklist for the first draft of the newsletter. 
In completing the checklist, you should also consult the Grow Management Consultants Style Guide to ensure that you have met all the requirements. 
You should find at least two improvements that you think could be made to the newsletter, for example, wider margins or more space between paragraphs.

Scan the completed checklist. Save it as First Draft Newsletter Checklist.

7. Develop the second draft of the newsletter.
When you have completed the checklist, go back to the newsletter and update it to reflect what you wrote in the checklist. 

Save this document as Second Draft Newsletter.

8. Send an email to the Operations Manager (your trainer).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the documents and seek their feedback and approval to move forward with the project. 

Attach the following to the email:
•Meeting Notes
•First Draft Newsletter.
•First Draft Newsletter Checklist.
•Second Draft Newsletter.

Your trainer will provide you with feedback that you will need to act. The feedback will be in the form of tracked changes and/or comments, as well as some additional information to contribute to the area that you identified as additional for the newsletter. 

9. Take a screenshot of your folder and files.
You are required to demonstrate that you can file all of your records in a logical structure. 
Ensure that your folders and files are set up and named as set out in the Workplace Information Procedures and Style Guide.
All of the documents you have submitted for this assessment task should be correctly named and filed.
The screenshot should show all the folders and documents. 

10. Send an email to your trainer.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the documents. 
Attach your Final Draft Newsletter and screenshot to the email.

Assessment Task 2.3: Develop safe manual handling information
Task summary 
This assessment task requires you to produce safe manual handling information for staff at Grow Management Consultants. 
This assessment is to be completed in the simulated work environment in the College.

Required
•Access to textbooks/other learning materials
•Computer with Microsoft Office and internet access
•Grow Management Style Guide 
•Document Checklist 
•Printer and Scanner

Submit
•An email with the Manual Handling Document Report attached.
•An email with the following attached:
First Draft Manual Handling Document
First Draft Manual Handling Document Checklist
Second Draft Manual Handling Document
•An email with Final Draft Manual Handling Document and screenshot attached

Assessment Task 2.3 Instructions
Complete the following activities:

1. Write a short (about one page) report on the requested document. 
Plan your safe manual handling procedures information document, and write a report that addresses all of the following points:
•Confirm the purpose of the document
•Identify the format in which you consider it is best to present the document (for example, as a handout to be provided to staff, as a poster or a powerpoint presentation) and why.
•Identify the software you will use to develop the document (e.g. Microsoft Word or PowerPoint)
•Provide an outline of the structure and content of the document (e.g. include key headings and a summary of the information that will be included). The structure must be logical and include all of the requirements for inclusion as per the scenario information.
•Request additional information required as per the scenario information.
•Outline style guidelines, which will be adhered to as per the company’s Workplace Information Procedures and Style Guide. 
•Seeking approval to proceed with the document as outlined.

Save this document as Manual Handling Document Report.

2. Send an email to the Operations Manager
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the document and seek their feedback and approval to move forward with the project. 

Attach your Manual Handling Document Report to the email.

Your trainer will email you with any feedback and approval to proceed. 
Your trainer will also provide you with the required statistical information. 

3. Develop the first draft of the safe manual handling procedures information document.
Research and draft all of the required content for your safe manual handling procedures information document as approved by the Operations Manager. 

Ensure that the safe manual handling procedures information document is developed in your own words using clear and concise English. It must follow the Style Guide, and include all of the required graphics, including the company logo and graphics showing images of safe working procedures.

Save this document as First Draft Manual Handling Document.

4. Check your First Draft Manual Handling Document.
Now that you have developed the first draft, you are required to review your safe manual handling procedures information document against the Document Checklist.

Fill out the checklist for the first draft of the newsletter. 
In completing the checklist, you should also consult the Grow Management Consultants Style Guide to ensure that you have met all the requirements. 

You should find at least two improvements that you think could be made to the document, for example, a different image of lifting techniques or more space between paragraphs.

Save it as First Draft Manual Handling Document Checklist.

5. Develop a second draft of the Manual Handling Document.
When you have completed the checklist, go back to the document and update it to reflect what you wrote in the checklist. 

Save this document as Second Draft Manual Handling Document.

6. Send an email in a word document to the Operations Manager (your trainer).
The text of the email should be written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the documents and seek their feedback and approval to move forward with the project. 

Attach the following to the email:
•First Draft Manual Handling Document.
•First Draft Manual Handling Document. Checklist.
•Second Draft Manual Handling Document.

Your trainer will provide you with feedback that you will need to act. The feedback will be in the form of tracked changes and/or comments.

7.Finalize the manual handling document
Review the tracked changes and/or comments to your safe manual handling procedures information document sent to you by the Operations Manager. 

Make the changes required and save the document as Final Draft Manual Handling Document.

8. Take a screenshot of your folder and files.
You are required to demonstrate that you can file all of your records in a logical structure. 
Ensure that your folders and files are set up and named as set out in the Workplace Information Procedures and Style Guide.

All of the documents you have submitted for this assessment task should be correctly named and filed.
The screenshot should show all the folders and documents. 

9. Write an email in a word document to your trainer.
The text of the email should be written in an appropriate (polite, business-like) style.

It should introduce and summarise the contents of the documents. 

Part 3:  Digital Solutions
BSBCMM401 Make a presentation

Additional Resources
You will be provided with the following resources before you begin each Assessment Task.
•Presentation Plan Template 
•Presentation Requirements

Assessment Instructions
See your Student Assessment Guide for information concerning submission of assessments, re-submission of assessments and assessment appeal.

Assessment Task 3.1: Written Questions 

Task summary 
This is an open book test, to be completed in the classroom. A time limit of 1 hour to answer the questions is provided. You need to answer all of the written questions correctly. Your answers must be word-processed and sent to the trainer as an email document. 

Required
•Access to textbooks and other learning materials
•Computer with Microsoft Office and internet access

Submit
•Upload answers to all questions 

Assessment Task 3.1 Instructions
Provide answers to all of the questions below: 

1. Identify and describe three ways of collecting information to get feedback on a presentation. For each information collection method, explain how you can use the information to review your presentation.

2. Identify two examples of legislation or regulations that should be considered in planning and delivering a presentation. For each one, you identify, explain how the legislation or regulation impacts on a presentation.

3. Identify two examples of organizational obligations and requirements that should be considered in planning and delivering a presentation. For each one, you identify, explain how the organizational obligation or requirement impacts on a presentation. 

4. Describe three principles of effective communication. Provide an example to illustrate your answer.

5.Outline two reasons why a presenter may choose to use presentation aids and materials to support presentations. 

6. Describe two types of presentation aids that can be used to support presentations. For each one, explain how you would use the presentation aid to support the presentation.

7. Describe two types of presentation materials that can be used to support presentations. For each one, explain how you would use the presentation aid or material to support the presentation. 

 

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