Highlights
Task:
Section 1
1. What are the characteristics of a good monitoring system?
2. What is triple bottom line reporting and why is it essential to monitor sustainability?
3. Explain the importance of an environmental management system (EMS)?
4. What is a supply chain and write down a few tools that can be used to analyse its effectiveness?
5. Name a few performance reports produced by an organisation? Why is it essential to monitor performance reports?
6. Briefly describe what are the benefits of getting external advice
Section 2
7. Name a few performance improvement strategies that will allow organisations to improve their performance?
8. What are a few key themes that should be looked at when developing a presentation? Support your answer.
9. What are a few characteristics of a creative climate? Name a few obstacles to creative thinking.
10. Learning and Development (L &D) opportunities can challenge the way in which team members think. Name a few activities that would help team members to think creatively.
11. Briefly explain why it is important that organisations accept some level of failure, particularly where new ideas are concerned.
12. Briefly describe how successful ideas are celebrated and embedded.
13. What is Risk Management? What steps can a manager action to effectively manage the risks associated with implementing performance improvement strategies?
14. What is Cost-benefit analysis (CBA)? Denote the steps involved.
Section 3
15. What are the four reinforcing elements for continuous improvement? Explain each element.
16. Research and explain Kotter’s 8 stage process/model of creating major change.
17. Briefly describe the five steps required to complete a transition plan.
18. Briefly describe what a contingency plan is and when it should be formulated.
19. Briefly describe what a ‘cause and effect diagram’ is. Support your answer with a suitable diagram.
20. Briefly describe what will typically be reviewed when evaluating continuous improvement systems and processes.
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