Internal Code: H_AH_CDCE_E
You will need to demonstrate you can:
- Develop organisation development plan
- Implement organisation development activities
- Maintain organisation development program
Objective: Analyses strategic plans to determine organisation development needs and objectives.
Activity:
- What is a mission statement?
- What is meant by company vision?
- Does your organisation have a strategic business plan? Briefly describe
Objective: Consult with relevant groups and individuals to profile the organisation's culture and readiness for organisational development.
Activity:
- Who are the relevant groups that you should consult with??
- How do you define an organisation culture?Establish a list of characteristics or attributes you identify with as part of your organisations “culture”
Place each of them into one of the suggested three measurements
- List of what you consider to be characteristics of culture.
- What does strategic readiness mean?
Objective: Determine who will take key roles in the organisational development process and confirm their commitment.
Activity:
- Which personnel should be involved with the following responsibilities:
- What are the advantages and disadvantages of using an outside facilitator?
- What would you need to consider when choosing a method of data analysis?
- Which methods of data analysis are available to your organisation?
Objective: Determine and agree on objectives and strategies for organisational development.
Activity:
- Based on the notes and other reference from you workplace, describe a process similar or totally different to these notes on making a determination for a strategy involving organisational development.
- What information would you need to consider in order to make an informed decision?
- Give an example of factors which would influence your eventual determination.
Objective: Consider change management techniques required to achieve the workplace culture outcomes and build them into the organisation development plan.
Activity:
- What is your definition of an organisation culture?
- How can you prepare for change?
- Briefly describe the following change management techniques.
Objective: Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problem- solving and developmental activities.
Activity:
- What objective could your communication management plan include?
- What do you have to consider when approaching developmental activities?
Objective: Identify and implement consultative processes to maximise participation in the organisation development process. Undertake team development and training activities to develop collaborative approaches to problem-solving and development and facilitate groups to articulate problems and to propose means for resolving the problems.
Activity:
- What processes do you use to maximise participation in the organisation development process?
- What activities might you undertake to develop and train teams?
- How can you help a team articulate and solve problems?
Objective: Manage conflict between individuals and/or groups to achieve consensus or agreement.
Activity:
Which of the following are elements of collaboration?
- Shared creation and understanding
- Joint efforts to achieve a commonpurpose
- Working across boundaries to solve a problem
- All of the above
It is not necessary for people to know one another for collaboration to be successful.
When working on a collaborative effort and you know you are right, always argue forcefully for your opinions.
To build group consensus, which of the following is not one of the things that helps the process?
- Avoid changing your mind to reach agreement
- Seek out differences of opinion
- Always assume that there must be a winner and a loser
- Discuss underlying assumptions and listen to others
Consensus of the group must always require 100% agreement for the group’s work to be truly successful.
Objective: Undertake interventions in accordance with the organisation development plan and brainstorm alternative proposals and negotiate and agree on outcomes.
Activity:
- What types of interventions are open to you?
- What are the advantages of brainstorming?
Objective: Undertake surveys to identify any loss of support for organisational development programs and activities.
Activity:
- Give examples of some surveys?
- Give a brief description of the two types of questions can you use?
- What do you do with the survey information?
- What if the survey is complex?
- How can you manage an online survey?
Objective: Maintain regular team meetings and individual feedback in accordance with communication plan.
Activity:
- What will a communication plan usually cover?
- Give examples of different types of communication you can use.
Objective: Set out activities and interventions in the organisation development plan and maintain, evaluate and modify them as required.
Activity:
Define the following:
- Action research
- Inter-group team building
- Re-engineering
- Succession planning
Objective: Ensure senior management reinforces organisation development program by ongoing messages of support and appropriate resource allocation.
Activity:
- How can you give ongoing messages of support and appropriate resource allocation?
- What is the advantage of using a virtual company network?
Objective: Evaluate organisation development plans in terms of costs and benefits, including opportunity costs.
Acitivity: In groups or as directed by the instructor, draw upon a workplace example of how you or the organisation has addressed a cost benefit analysis and opportunity cost assessment.
Evaluate organisation development plans
- Costs and benefits
- Opportunity costs
Objective: To provide you with an opportunity to demonstrate your knowledge of the foundation skills, knowledge evidence and performance evidence.
Activity: Complete the following individually and attach your completed work to your workbook.
The answers to the following questions will enable you to demonstrate your knowledge of:
- Reading
- Writing
- Oral Communication
- Numeracy
- Interact with others
- Get the work done
- Explain how to maximise participation in and support for organisation development including strategies or techniques for:change management
consultation
evaluating the process and outcomes
generating ideas and options
managing conflict and resolving problems
- Outline theories of organisational behaviour and dynamics relevant to planning and implementing organisational development
- Explain the impact of legislation on organisational development and change
- List aspects of organisation culture that can affect organisation development and explain how to address them in planning and implementation
Answer each question in as much detail as possible, considering your organisational requirements for each one.
1. How can you encourage participation through your leadership?
2. Give an example of a time you have used your communication and interpersonal skills to persuade others?
3. What activities and interventions might you use to find new, improved or different ways of working or engineering the organisation?
4. What are the components that make up a strategic business plan?
5. Why might conflict arise?
6. What approaches could help you achieve agreement?
Objective: To provide you with an opportunity to demonstrate your knowledge of the entire unit.
Activity: This is a major activity – your instructor will let you know whether you will complete it during class or in your own time.
You must individually, answer the following questions in full to show your competency of each element;
- Develop organisation development plan
- Implement organisation development activities
- Maintain organisation development program
- Describe how you could develop an organisation development plan.
- Explain how you could implement organisation development activities.
- Design your survey model. Base the objective on a workplace example to identify any loss of support for your organisation development program and activities.
- What else could you do to maintain organisation development program?