BSBOPS501: Manage Business Resources Assessment

This summative assessment will enable your assessor to make a judgement of competency based on the submission of your completed assessments against the requirements of the unit/s of competency in this module.

Benchmark

The Assessment Benchmark developed for each unit of competency is the evidence criteria used to judge the quality of performance (i.e., the assessment decision-making rules). Assessors use these benchmarks to make judgements on whether competency has been achieved and to determine if you have performed to the standard expected to meet the unit requirements.

Reasonable Adjustment:

Where appropriate Monarch Institute will allow flexibility in the way in which each unit is assessed based on the needs of an individual.

Assessment Coding:

Assessment of this course is established on competency-based principles:

• S = Satisfactory

• NS = Not Satisfactory

If you fail to perform satisfactorily for the assessment in the prescribed way you may be assessed as ‘Not Satisfactory.’ You are required to be assessed as ‘Satisfactory’ in all assessments for each unit of competency.

Re-assessment:

Your assessment can be submitted after you have reviewed the learning materials and practiced enough to feel confident in your resubmission. You have two weeks from your last submission feedback to resubmit. You are re-assessed in only the areas where your assessor has indicated you were initially assessed as NS. It is at the assessor’s discretion to re-assess the entire assessment should an overall understanding not be demonstrated. When you are re-assessed as ‘satisfactory’ after re-submission you will achieve competency for this assessment.

Declaration of Understanding and Authenticity:

I acknowledge the assessment process has been explained and agree that I am ready to undertake assessment. I am aware of where to find the assessor’s feedback for the assessment. I am aware of the appeals process, should the need arise. I also understand I must be assessed as ‘satisfactory’ in all parts of the assessment/s to gain an overall competent result for the unit/s of competency. If I am found to be NS after a second attempt, it is at the assessor’s discretion whether I may be permitted one final attempt. I am aware that a ‘not competent’ final outcome means I may incur fees for re-enrolment in the unit/s.

I certify that the attached material is my original work. No other person’s work has been used without due acknowledgement. I understand that the work submitted may be reproduced and/or communicated for the purpose of detecting plagiarism. I understand a person found responsible for academic misconduct will be subject to disciplinary action (refer to Student Information Handbook).

Submission Instructions:

1. Complete the Declaration of Understanding and Authenticity (above).

2. Once you have completed all parts of this Assessment, login to the Monarch Learning Management System (LMS) to submit your assessment.

3. In the LMS, click on the link to ‘Submit [assessment name]’ in your course and upload your assessment files. Click save and then click submit assignment.

4. Please be sure to click ‘continue’ after clicking ‘submit assignment’.

Introduction to your Scenario:

Bounce Fitness

Established in Cairns, Queensland in 2001 by Margaret House, Bounce Fitness has grown from a single aerobic studio due to membership demand for expansion. A second centre was established in leased premises in Brisbane in 2004 and the next two years saw centre developments in Sydney and Melbourne. The Board of Directors, who oversee functions in all centres, intend to launch a new centre in Perth, Western Australia.

Bounce Fitness aims to be a premier provider of fitness and wellness in Australia through excellent service and expertise. Centre staffs are trained in customer service and their profession to foster a loyal community. Each centre has a manager, who reports to the CEO in Cairns, and a team of permanent and casually employed fitness instructors. Bounce Fitness has invested time in training staff to upgrade their professional skills and customer service to foster a loyal member base.

You will be working as a Business Analyst who has been contracted to assist Bounce Fitness with how they manage their physical and human resources.

Your Assessment:

This Assessment includes:

• Analysing the resource requirements

• Developing a resource plan

• Allocating resources

• Reviewing and reporting on resource usage

Resources Required:

From the LMS:

• BSBOPS501 eBook

• Bounce Fitness Project Brief

• Bounce Fitness Staff Recruitment Policies and Procedures

• Bounce Fitness Purchasing Policy

• Bounce Fitness Risk Rating Guide

• Bounce Fitness Resource Quotes

• Bounce Fitness Resource Plan Template

• Bounce Fitness Physical Resource Data

• Bounce Fitness Verbal Warning Report

• Video Recording Instructions

Other:

• At least one other person/s to read/play parts in the role play/s

• Device to record a video of your role plays

Summary of Assessment Requirements

The BSBOPS501 Assessment is a summative assessment designed to evaluate competency in managing business resources. The key assessment requirements include:

• Analysing Resource Requirements: Identify both physical and human resources necessary for the project.

• Developing a Resource Plan: Create structured plans for acquiring and allocating resources.

• Allocating Resources: Determine how resources will be distributed, including internal and external sourcing.

• Reviewing and Reporting on Resource Usage: Evaluate resource effectiveness, compliance, and alignment with business objectives.

Key Resources for the Assessment:

• BSBOPS501 eBook

• Bounce Fitness Project Brief

• Staff Recruitment Policies and Procedures

• Purchasing Policy

• Risk Rating Guide

• Resource Quotes and Resource Plan Template

• Physical Resource Data and Verbal Warning Report

• Video recording device and roleplay participants

Other Requirements:

• Completion of Declaration of Understanding and Authenticity

• Submission via Monarch LMS

• Video role play for stakeholder consultation

Approach to the Assessment

Step 1: Understanding the Scenario

• Reviewed the Bounce Fitness case, including current operations, expansion plans, and staffing structure.

• Identified the need for managing both human (trainers) and physical (equipment, space) resources for a new Pilates program.

Step 2: Knowledge Questions

• Legislative and Regulatory Context:

  • Identified Equal Employment Opportunity Act and Privacy Act for recruitment.

  • Identified WHS Act 2011 for physical resources.

  • Considered Fair Work Regulations 2009 and WHS Regulations 2011.

• Recruitment Advertising Strategies: Social media campaigns and employee referrals.

• Purchasing Policies: Understanding approvals, quotes, and best value considerations.

• Risk Management: Assessed likelihood and impact of risks (e.g., professionalisation of trainers), and suggested preventative and contingency actions.

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